Calgary Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 180 reviews
4/10
No Skytrax Rating
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Calgary Airport customer review

The airport has become a destination for travellers visitors and locals. Renovations are not quite (if ever) complete but this is one of the best designed facilities in North America. Great selection of shopping on both sides of security in all terminals (ABCD) with hours slightly reduced as late night/early morning traffic dictates. YYC is run as a business and is attracting non flying public with cheap evening parking attractions and restaurants.
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Calgary Airport customer review

YYC is a great airport having just at the end of renovation the airport is clean modern and classy. Concourse A B and C are slightly older but still are better than what you would find in Toronto or Vancouver. Lots of shops lots of food courts and there are tons of comfortable seats.
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Calgary Airport customer review

Found YYC to be a pleasant place to transit from an Air Canada Jazz flight from YQU to the intercontinental Air Canada service to Frankfurt. There are some big comfy leather seats in the departure lounge to relax and to have a look out on the apron. Mostly short ways only if you have to connect between A and B you have to start walking some 5 to 10 minutes before bording. Only downside is the lack of restaurants ( only two Tim Hortons and a bar) after security where you normally are while just on transit. I liked this airport and will use it again in summer to connect. Air Canada Maple leaf lounge is a pleasant place to stay while you wait with all the services you need and expect.
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Calgary Airport customer review

Beautiful airport post renovation much of the Canadian departure areas have been upgraded and atriums/walkways are spacious and bright. Many new shops and exhibits. security and other ground staff are friendly as always. However what still needs to be updated are their US departure lounges. Cramped dark boring. But overall a league above most N.American airports.
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Calgary Airport customer review

It has far more services than many other larger airports and yet due to its medium-size does not suffer from overcrowding. Nice features include a stunning central lounge atrium with water fountains and a huge glass facade with amazing views of the city and airplanes spa post-office free baggage carts hotel within the terminal complex with calming atrium portable DVD player/movie rental multiple restaurants great selection of stores aviation/space exhibit for the kids and plenty of free outlets to plug your laptop in. I much prefer to use a well-serviced medium-sized airport like Calgary than the big hubs.
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Calgary Airport customer review

Calgary doesn't have the size benefits of Vancouver or Toronto but then it doesn't suffer the opposite of being too busy. The immigration staff at Canada customs are a breath of fresh air compared to US airports (and NZ) we've never had to wait more than 10 minutes in line (and they have also learned to smile!). Now the refurbishment is nearly complete the access and services are greatly improved we still enjoy travelling through there.
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Calgary Airport customer review

YYC is a above average airport. The terminal itself is under renovation. The Westjet terminal is great with some dinosaurs exhibits on the roof. The only problem is during the peak hours for Westjet departure the waiting area can be very crowd and not enough seats for everyone to sit comfortably. Also the departure hall check-in desks in area A B & C are all poorly design and passengers are not easy to access to their check-in desk whatever which airline. The design also affect the efficiency of passenger's movement. But generally speaking YYC is a good place to go through with enough shopping and dining when consider YYC is not a popular transfer airport. People just stay in the airport for a short while an extensive shopping and dining facilities are not really necessary.
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Calgary Airport customer review

Good airport but will agree with the others everything is landside and the airside is quite boring. Air Canada closed the only lounge in the US departures section in April so no lounge this time. The airport is under renovation so I will give them some credit. The lines for US customs were too long. They open the US customs hall at certain times of the day before a bank of flights and everyone stands there waiting. Otherwise great airport good shopping and very friendly staff. I am sure when the construction is over it will be magnificent.
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Calgary Airport customer review

Calgary isn't the biggest but is my favorite airport. Terminals are nicely laid out passenger drop-off is easy and yes those Smarte-Cartes have yet to invade meaning that you can get a baggage cart FREE! Check-in works well and the first-class lounge is very nice. Customs clearance is easy coming to and from the United States and there are many food service venues.
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Calgary Airport customer review

The US departures section is poorly designed and looks ancient! The whole airport seems designed for the people who send off travellers - once you head through the gates there is absolutely nothing to do! Having said that it IS undergoing renovation so hopefully it'll only get better.
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