Cairo Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 91 reviews
3/10
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6/10

Cairo Airport customer review

(United Arab Emirates)

Flew to and from Cairo Intl T1 the old renovated terminal for all international airlines T3 is for Egyptair and star alliance which I try to avoid as much as possible since it is big and crowded T1 is small and sometimes can get congested as well but in my view still better. Arrived and bussed to terminal since there are no air bridges here arrival hall is a very small claustrophobic room not the cleanest however surprisingly didn't queue much for passport control. Waiting for luggage felt like forever taxi drivers trying to grab you and your luggage is still an annoying issue departure was a better experience. I prefer the coziness of T1 still in good shape and has a decent food and beverage outlets and small nice duty free though very annoying with the non stop flight announcements for departure and arrival I wonder why it was only in Arabic. Still better than the chaotic T3 and lets wait and see the outcome of the major renovation of T2.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
4/10

Cairo Airport customer review

(Denmark)

A new terminal has been added to the old one - that means that when you arrive and remote parked there is a quite long drive to the terminal. As everything in Egypt arrival can be quite stressful you need to buy your entrance ticket (visa) by the exchange offices you might as well change money at the same time. Then you go through passport/visa control and then luggage area. you might be asked again for a passport check before leaving the airport. Coming out of terminal please hold on to everything you have as strangers will grab your luggage without asking and expect a tip. Even if you have an ordered transfer they let the strangers take it - everybody makes the most out of emptying the tourists pockets. In case you are arriving at international and need a connecting domestic flight it can be a bit tricky but follow the signs and ask your way to a small corridor - which by the way is a very popular praying area. When you arrive at the airport terminal touts will round you up and ask if you are flying Egyptair (it is the Egyptair terminal so of course you are) they pretend they are VIP handlers and take your luggage to first security screening demanding money before you enter. Check in is slow. Until you reach your plane you will be subjected to 4-6 security checks and many of them ask you to pay tips - even cleaning staff will follow you into the toilets handing you toilet paper and ask for money. There are shops and eateries which are overpriced. Use all Egyptian pounds before entering the terminal- they do not change it back. When boarding first you go through security screening then one person checks your boarding card and passport then you walk 1 meter and a new security person checks your boarding card and passport - and before you enter the airplane another security person checks your boarding card.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
6/10

Cairo Airport customer review

(Thailand)

Flew in and out from Cairo airport with KLM (Business Class). Skyteam flies to terminal 1 (the face lifted old terminal with no sky bridges). Its a nice terminal since T2 is in complete renovation and I suspect they will return there and T3 is only Egyptair and Star Alliance. Arrival was on time but many passengers as there were 2 planes from Saudi Arabia. Bags already waiting and out in no time. Taxis hunting for arrivals so a good idea to avoid them and take an official taxi to avoid rip off. NO Sky Priority for any Business class passengers. Departure was a breeze at check in. No priority fro C class passengers at passport control. Couple of nice shops and cafes. The C class lounge is quiet and nice with non-functional internet which managed to irk most guests. The holding boarding gate is too small to hold a full B777 so it caused great discomfort to passengers and the numerable carts and wheelchairs. Very claustrophobic. Bussing to and the terminal is OK. T3 is far better to handle crowds and is up to par with other international airports. T1 is functional but needs a little help.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
6/10

Cairo Airport customer review

(Australia)

I flew into and out of terminal 3. Check-in was ok with a little wait and some confusion over which was the right desk to check into. My main issue was with the price of the food drinks and duty free. I know airport prices are usually high but this was ridiculous. A bottle of water which costs 1.50 EGP in the street cost 10 EGP - a very high markup indeed. Main message - eat before and bring drinks/snacks for the terminal/plane. On arrival we had to jump on a bus to get to the terminal itself from the plane but after that the passport area was easy to pass through (we already had a visa) baggage collection no worries and then customs didn't even bother to check our bags. As others have said the most annoying part of arrival is the tour guides/taxi drivers you run into after leaving the arrivals area. Yes the airport should at least keep them out of the terminal and have a proper system to deal with taxis. Try to pre-arrange transport if you can and if you can't ask the place you are staying for a fair estimate of a taxi fare and only get in a taxi that agrees to your fare. If you are after an experience and not sweat the small stuff you will be rewarded greatly.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Cairo Airport customer review

(Austria)

I think I was surprised to experience such a modern airport in Africa I fly frequently to different cities in Africa and I mostly face terrible and hard times with every flight. Last week I flew Egyptair to a transit in Cairo with a connection to Lagos. The airport is clean nice well organized and easy to move in.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
6/10

Cairo Airport customer review

(United Kingdom)

Cairo T3. Arrival from Sharm for connection to Heathrow. Incoming aircraft parked at a remote stand and we were bussed via what seemed a circuitous route to the terminal. Followed directions for flight transfer to reach emigration; this takes place in a small room with just a couple of desks and embarkation cards are only handed out as you enter this room. Cue lots of passengers suddenly dropping bags and scrabbling around for pens passports and flight details. Emigration officers rather brusque. Once processed proceeded into the main terminal building which is modern slick and attractive with all the facilities you would expect. Only complaint – gate for flight to London hadn't been opened when I reached it and there was limited seating in the pier outside. Once open security again rather brusque but plentiful seating at gate itself.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
4/10

Cairo Airport customer review

(United States)

Going through the much-touted terminal three there was nothing open for a morning departure - save for Duty Free and a handful of snack bars. Surprisingly I encountered no shakedown attempts from employees but then again the airport is understaffed. Arrival in terminal 1 was uneventful but still confusing. It's not as if you'll have many other options if you're flying to Egypt and are on a tight schedule.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
2/10

Cairo Airport customer review

(Egypt)

Truly one of the most awful airport experiences I have encountered. From the minute you land you are hassled by 'officials' offering taxis trips to pyramids. Trying to get free shuttle bus from terminal 3 to terminal 1 you will be told there isn't one a taxi will offer to take you the 2km journey for $10 which should only be $2. Airport staff grab your bags and take to x-ray machines and then expect a gift. As somebody who lives in Egypt I try to avoid this airport and would rather fly out of Sharm to England.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping N/A
no
9/10

Cairo Airport customer review

(Turkey)

I passed through Terminal 3 when flying from Istanbul to Luxor and was pleasantly surprised. On arrival the visa windows were well signposted and immigration quite efficient. I made my way to the Domestic floor without being hassled by anyone indeed there only seemed to be about a dozen people in the whole Terminal. Quiet clean plenty of places to sit or get coffee water and something to eat. On return from Luxor I just followed the signs for connecting flights and went quickly through security only to find my Egyptair flight to Istanbul was delayed by 55 minutes. But there were shops to look at and decent looking food outlets too.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
4/10

Cairo Airport customer review

(Norway)

Cairo airport must be the most awkward airport in the world. I have flown through all 3 terminals so I know it quite well. There is no point in referring to the appalling terminal 2 as it is no longer in operation. The quality of staff and security processes are the biggest issues in my opinion. Regarding the staff there seems to be a scam between airport officials and taxi drivers to hand you over to the drivers that will rip you off. If you can prearrange transport you will be able to avoid that. There are 2 members of staff at passport control. The first will look at your passport and put the visa sticker on it and the second one will stamp it. And they both sit side by side. You have to security scan your suitcases before you check-in which causes absolute chaos. The stories are endless about this airport. On the up it is a clean airport modern and spacious with good duty free and good dinning options. And I have to say I have seen some improvements over the last 2 years which shows that Egyptians are making an effort to improve it.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes