Cairo Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 126 reviews
3/10
No Skytrax Rating
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10/10

"stress-free and enjoyable"

(Netherlands)

Trip Verified | One of the best African airports that i have ever been to. I had worries at first before going through terminal 2 but to my surprise the whole experience was stress-free and enjoyable. The airport atmosphere was very pleasant, the check-in was quick and courteous, the duty free shops had some good and reasonably priced items and there were also some decent looking food outlets, the washrooms are well maintained, and staff were friendly despite their limited proficiency of English language.
Experience At AirportDeparture Only
Date VisitFebruary 2024
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
5/10

"improvement in signage"

(Singapore)

Not Verified |   I have traveled through Cairo airport multiple times before, and my experience this time was a significant improvement. A marked improvement in signage and organization within the terminal itself which made navigation through it a breeze, The check-in process was quicker, wifi stands and mobile charging stations were finally added. the major downside however was the security procedures which were as slow and unorganized as usual and needs a ton of attention. Despite the many areas for improvement i was impressed by the positive changes implemented since my last visit and hope they will continue.
Experience At AirportDeparture Only
Date VisitFebruary 2024
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
8/10

“staff were efficient and helpful”

(United States)

Trip Verified | Terminal 2 was fairly good. Despite the bustling atmosphere the staff were efficient and helpful. The terminal isn't very well organized but the clear signage made it easy to navigate. The duty-free area provided a good amount of choices, the terminal's facilities are old but clean and despite the usual rush of the terminal at the time I found a peaceful corner to relax before my flight. Overall it's not the best airport I have been to but it has a good potential for upgrades and enhancement and I can see them trying to achieve it.
Experience At AirportDeparture Only
Date VisitFebruary 2024
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
2/10

"need some serious security revamps"

(Australia)

Not Verified | Came off flight EK925, and checked luggage came back with a small delay but acceptable. Then we exited quite easily. Now let's talk departures, I departed this airport a total of 2 times, arrives 2 times in Dec 2023, experiencing both the int'l and dom terminals. Domestic departure security was an absolute mess. You'd have passports and tickets being thrown around, and tour groups separated in men and women, resulting in chaos. Your phone is getting scanned while you attempt to show your boarding pass. Print boarding passes before you get to the airport. Arrival back into Cairo on Egyptair was okay, but the luggage took it's usual 20-30minutes. Departure international gets worse than domestic, somehow, a day or two before the flight emirates contacted us and told us to arrive 4 hours before departure. So we do, and check in opens 3 hours before departure. Checked in and then waited 1hr 30m, standing, in a line, to check our passports. They had 34 desks to scan and a pathetic 4 out of 34 were being used. Both domestic and international lack staff and need some serious security revamps. Egypt is certainly a nice place but your holiday memories may be tarnished by the traumatic airport experience.
Experience At AirportArrival and Departure
Date VisitDecember 2023
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
8/10

"efficient and welcoming"

(United Kingdom)

Trip Verified | During my recent visit I was pleasantly surprised by the efficient and welcoming atmosphere, the staff were helpful and courteous guiding me to my gate smoothly. The airport facilities were fairly maintained. Terminal 2 offered a variety of amenities to make my wait enjoyable, including comfortable seating areas, shops, and restaurants serving delicious local cuisine. I found navigating my way around to be straightforward. Overall, my experience at Cairo airport was positive, leaving me with a favorable impression of the airport.
Experience At AirportDeparture Only
Date VisitFebruary 2024
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
3/10

"departure experience is miserable"

(Canada)

Trip Verified | The departure experience is miserable starting with the first luggage scan and passsport and ticket check by an illiterate police man who insists on no phones in hand, but must see booking to return passport. The queue was long and business priority little door was useless as no one checking for class or carriage or star alliance Gold loyalty. After check in line for passport control again long and Priority line irrelevant as no one cares. Boarding flight no priority boarding and again another security check is done on hand luggage and person. Public washroom hygiene is below average and as always cleaners there asking for tips. Otherwise Terminal 3 of Cairo is ok but wish they can improve traveller experience especially on leaving with a good impression of Egypt which is a great country to visit.
Experience At AirportDeparture Only
Date VisitJanuary 2024
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
3/10

“Washrooms are dirty”

(India)

Not Verified | Washrooms are dirty. People don’t follow queues, authorities cant maintain queues, cops at terminal 1 gate at 11:24 / 31st Dec were disrespectful and hideous. Even India with more population has better standards than this dump of an airport and its uncouth cops. I would never recommend travelling to Egypt more than once. In fact just for the pyramids yes but not this nightmare.
Experience At AirportDeparture Only
Date VisitDecember 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
no
2/10

"such a pain to navigate"

(United States)

Trip Verified | This airport is such a pain to navigate and you go through literally 6 to 10 security check points to get to your flight. I traveled from Phoenix, Az to Chicago to Frankfurt to Cairo to Luxor with all of my stuff with very little issues. They pick and choose who to mess with and what is ok to travel with. I had my $250 Lumerian Quartz taken for no reason going through the final check point to board to head to Munich. It isn't illegal to have a crystal. I went through countless checkpoints with no issues until these fools decided to go through and shred my backpack confiscating random things including the crystal. I looked it up online before traveling if I could have it. I have had go deal with guys "helping with bags just to force me to tip them when I was fine on my own" the greed and BS I have experienced in this country has been the worst.
Experience At AirportArrival and Departure
Date VisitOctober 2023
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"Be prepared to be treated like garbage"

(Romania)

Not Verified | Be prepared to be treated like garbage: to take orders, to be de-possessed of your passport and wait for hours in a hallway (I have waited for 6 hours) on a plastic chair until a custom officer that will not tell you how much you have to wait will make some re-issuing of the boarding pass and let you go to the gate. Online check-in will not help you on the matter. Why wait in a lounge or in a restaurant when you can be humiliated and put to wait until short time before boarding time when they also do something about the checked-in baggage. However, an eight-hour period between the flights were not enough to get the checked-in luggage at the final destination; it remained probably in Cairo airport. No free wi-fi so be also prepared to pay dearly if you are in need.
Experience At AirportTransit
Date VisitSeptember 2023
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Wifi Connectivity 12345
Airport Staff 12345
no
3/10

"1.5 hour waiting to collect my Luggage"

(Canada)

Not Verified | Ms 996 flight on Aug.20 leaving Toronto Airport. After arrival 1.5 hour waiting at the conveyer to collect my Luggage after 10 hours trip. This is not acceptable by any standard.
Experience At AirportArrival Only
Date VisitAugust 2023
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no