Burbank Glendale Pasadena Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 14 reviews
5/10
No Skytrax Rating
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Burbank Glendale Pasadena Airport customer review

Burbank airport is a welcome relief from LAX. It's small and yes does not have the amenities of a large modern airport but those are its strong points. It's a "human scale" airport the type that is fast disappearing. The convenience of the train station and the freeways makes it a great place to fly from.
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Burbank Glendale Pasadena Airport customer review

Just flew through BUR a couple of times. What a quaint little airport straight out of the 1930's. I'm sure it was fine for DC-3's but it struggles immensely with 737's. Christopher Schmidt mentions that terminal A is narrow. Well I flew out of terminal B and I thought that it was exceptionally narrow. Burbank is well located and fares are good but if you go there patience and a happy disposition will be great virtues. Also don't expect to get somewhere to sit while you're waiting.
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Burbank Glendale Pasadena Airport customer review

Eat before you go to the airport. The food outlets offer items that were packaged during the Reagan administration! Terminal A (Southwest/America West) is extremely narrow! Terminal B (American/Alaska/Delta/United) is quite efficient; early morning flights (before 0800) however will face LONG and slow moving security lines - often reaching the Terminal A check-in lobby. Note that while American and Alaska use Terminal B gates and baggage claim their check-in counters are in A.
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Burbank Glendale Pasadena Airport customer review

My trip through the Burbank Airport was a mixed experience. The passenger terminal has a run-down appearance to it that is in need of updating. Carpeting and wall paneling do not seem to have been upgraded in a while. The terminal lacks jet bridges and the baggage claim conveyor is out of doors which I actually find quite pleasant when the weather is nice but awful during rainstorms. The food and shopping options were minimal though I did not get a chance to check their prices. On the positive side however: the airport is very conveniently located for much of Los Angeles and has convenient access to the freeways. Despite the dilapidated look of the terminal it is a lot less confusing and intimidating than LAX - finding my way through the place was easy. The view of the mountains and desert outside of my airplane window on approach to the airport was enjoyable. The Southwest Airlines personnel did their jobs with the usual commendable levels of courtesy and professionalism and at no time did I find the lines to be too long.
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