✅ Trip Verified
| Hollywood Burbank Airport is a perfectly splendid airport, and a not-so-perfectly-spendid airport, simultaneously. What do I mean? Well, first, Long Beach is my favorite airport in the Los Angeles area, with Burbank a respectable second, I find them to be more pleasant than (especially) LAX and even Orange County. The feeling of flying into and out of Burbank is one of aviation yesteryear of sorts, think sort of like the show, "Wings." Driving onto the airport and following the signage to the terminal and car rental return is simple and straightforward. Drop-off and pick-up areas in the front of the terminal are simply and clearly delineated, though sometimes difficult to access given the constant flow of traffic in that area (which is still nowhere remotely as bad as LAX, but, remember, Burbank's terminal is old). Walking into the airport, you clearly have a feeling of 1930s-era, Art Deco architecture, something really "Americana" and unique even as American airports go. Check-in for either American or Southwest is a breeze, no sarcasm, no "lip service," all business, but still pleasant! Seating and flooring pre and post-security is a little aged and worn in some areas and could really stand to be improved, but they're also no worse than much of LAX. Shopping and dining options are very limited even by small airport standards, surprising, considering that we are still in the greater Los Angeles area after all. The staff at the car rental facilities are generally helpful and professional, though actually friendliness is hit-and-miss, I've never met anybody rude there, though. TSA personnel seem to be the most truly hit-and-miss, either "sugar-coatedly" friendly and jovial, or aloof and grumpy almost to the point of being rude. To TSA's credit here, though, they are amazingly efficient even by small airport standards, whether you have TSA Pre-Check or not. There has been a proposal by the airport authority to effectively construct a new terminal in the place of the existing terminal, which would be a shame to have materialize with the charming existing terminal could just be renovated and modernized while keeping its rich history in tact. In all, Burbank is a good airport with some notable warts, but positive experiences to be had, hard to rave about, but still easy to like.