Budapest Ferihegy Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 96 reviews
4/10
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5/10

Budapest Ferihegy Airport customer review

(Ukraine)

When departing from here arrive 3+ hours before boarding - only one baggage wrapping point was available - we spent 30 minutes in the queue and could only pay by cash. No signage for the ATMs. Security lines were understaffed. There were only 4 safety lines working and it was very inconvenient to put on shoes after security check without a seat. Immigration was slow due to IT system problems. The rest of airport facilities we used like baggage drop-off overall air-conditioning cleanliness customs for tax refund the tax refund itself duty free shops were as expected. So in general the airport was rather a nervous disappointment - can do better.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
2/10

Budapest Ferihegy Airport customer review

(Ukraine)

The airport is very small and cramped. Terminal 2 is divided in two parts making it really small and uncomfortable. Queues are huge both at check-in and security. If not for the Skycourt after security and the maze-like duty-free it would really be claustrophobic with the lack of daylight being a real nuisance. The link to the city is very poor. The bus / metro combination is both uncomfortable and expensive making it impossible for you to reach the city center without a transfer. The entire terminal has only one exchange booth but most appalling wasn't their scarcity but the rate they're charging which was nothing short of a scam - welcome to Europe. Coming from Ukraine (IEV) the contrast was even more evident. Toilets weren't clean broken faucets soap lacking in many. Next - the Wi-Fi. BUD supposedly offers 2 hours of free Wi-Fi that is available once you get passed a lengthy security/rules agreement check-page that directs you then onto another useless page that given the speed takes ages to load. Even once passed those mandatory checkpoints the internet was still very slow and almost completely useless. Basically nothing good and I won't be looking forward to going back to the airport in the future. If not for the occasional offers to some places unserved from Belgrade (such as Kiev) it's really not worth the hassle.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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Budapest Ferihegy Airport customer review

(Australia)

Worst airport in the world. No smoking area in an international airport? Come on! What a joke! Even better when your flight is delayed 4 hours and there is no possible way to exit and re enter the terminal. Ridiculous.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Budapest Ferihegy Airport customer review

(United Kingdom)

The incoming flight (turn-around) was delayed by 1 hour due to technical problems and a replacement plane was used so our departure EasyJet flight (U28424) was also late to depart. This was an irritation but was not our main problem the problem was we were told on the electronic read outs that boarding had commenced only to walk a very long way to what was a metal out-building with no facilities no proper seating arrangement and as far as I could see no toilets and no air conditioning on a fairly hot day. We were forced to stand for some 30 minutes or more. The incoming flight had not touched down at this point. We stood there covered in sweat from the heat. As senior citizens we were not pleased with this arrangement. It was akin to herding cattle. This is the 21st century and Ferihegy were recently upgraded. Budapest Airport this should have been a better experience than this very poor! After complaining we received a well constructed (probably by a lawyer) standard letter more or less stating that this was the future low cost flying for keeping costs down for budget airlines. My interpretation is if you do not like it fly business class or at least book priority boarding. Not a good airport to fly budget anymore.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
4/10

Budapest Ferihegy Airport customer review

(Russian Federation)

A rather disappointing airport. A beautiful city like Budapest sure deserves better. Terrible queues at border control and check-in. Lack of good shops and restaurants. Too little ATMs and currency exchange points. The building itself is rather small with nothing else to do but to sit and wait for the flight. Granted there's a free 120-min. Wi-Fi. The road to the airport is not a highway but a very narrow local route with lots of traffic lights and traffic jams on the way. With so many tourists coming in to Hungary they sure need to make significant improvements otherwise if the number of passengers increases dramatically the airport would be paralysed.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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10/10

Budapest Ferihegy Airport customer review

(United Kingdom)

Flew in and out by Ryanair. Bussed to the terminal on arrival had to walk a long way to an out station shed for departure. Terminal is clean and modern worked very efficiently and has free WIFI. public transport too and from the airport is very efficient and cheap. I was very impressed.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
8/10

Budapest Ferihegy Airport customer review

(Netherlands)

I flew to and from this airport with Wizz air. After landing at Budapest we taxied to our remote parking spot. We where bussed towards the terminal. After going to the toilet (which was clean) I was really surprised to see my bag already on the luggage belt. When it was time to return we went to terminal 2B. We dropped the bag at the bag drop off counter. We walked to the security point. Everything went quickly and smoothly (approx. 10 min). The airport had a very nice food court and all looks very modern and clean. My overall impression of Budapest Airport was very good!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
na

Budapest Ferihegy Airport customer review

(Singapore)

Good infrastructure bad management and poorly trained staff. Check-in doesn't open until exactly 2 hours before the flight (regardless of how empty the place is and/or how many passengers are waiting). Hand- luggage check is disorganized. All is over-sized and there is a lot of running around for nothing. Staff are too disinterested to change the lanes to fit the demand. Then there is the laughable shoes and belt off routine that has long been shown to be nonsense and abandoned by most airports. So overall keep the building get rid off the supervisors and start training the remaining employees.
Queuing Times N/A
Terminal Cleanliness 12345
Airport Shopping 12345
no
na

Budapest Ferihegy Airport customer review

(Switzerland)

Never seen anything like this. Passengers hauled into a tent to wait for boarding like cattle. No heating no sanitation. Shame on these people. I have a couple ideas for further improvements/cost saving: passengers should load their baggage onto the plane or passengers should push the plane on the runway.
Queuing Times N/A
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Budapest Ferihegy Airport customer review

(Switzerland)

This is an interesting airport to say the least. We flew out of terminal 2B and it seems as though they ran out of money to completely renovate the entire terminal. Once past security where the bin helpers throw your bins onto the conveyor belt with no regards to what hand luggage you might be carrying you come upon a beautifully renovated terminal with nice seating areas and a good selection of restaurants. There is free wifi in the food court area and the bathrooms are pretty clean. But then you go to the gate area and its like you are going back to the 1970s. Even worse my gate did not have a "real" gate. We had to walk outside and then we were corralled into a big tent with only four pathetic heating lights in the entire thing. It's a real shame that the airport couldn't do a complete renovation of the terminal because it looked like it had so much potential to be nice.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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