Budapest Ferihegy Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 102 reviews
4/10
No Skytrax Rating
Sort Reviews by :
Show
6/10

Budapest Ferihegy Airport customer review

(United Kingdom)

Flying in was fantastic quickly through passport control but had to wait 50 minutes for our baggage. Terminal 2B is modern efficient and has great facilities. Oh how I miss T1 with its old world charm. Flying out was strenuous and a long process. Although we had checked in online we still had to queue for over an hour to get our bags checked leaving very little time to go through the ergonomically bad security again after a long wait. Still as typically Hungarian all staff are extremely polite and helpful. It was the amount of times we had to present our travel documents that become irritating. Hopefully the next time I fly into Ferihegy I will be staying in Hungary permanently.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
8/10

Budapest Ferihegy Airport customer review

(Netherlands)

Ferighegy Airport is a quite efficient clearly signed airport. On our arrival from Amsterdam we were directed to an escalator about 25 meters away from our arrival gate and within 20 minutes we were out of the airport and on our way to our Hotel. Seamless experience there. Leaving Budapest towards Bucharest with TAROM was a smooth experience as well the SkyPriority counters were completely free and we were checked in in a matter of minutes. As they were very strict with the FastTrack we chose for the standard lane as my wife has no Priority status and we did not want to separate there but the queue on this busy 8am was short and efficient and within a small 8-10 minutes we were security cleared. Another few steps in the terminal to the non-schengen departures which were deserted at the time of our departure. The boarding process via the bus (it was a small commuter plane) was less orderly there was a priority section in the bus but which was not enforced so the run to the plane was opened as soon as the bus opened it's doors. Further up for the smoker the cigarette prices are highly competitive and you can take two cartons when travelling within the EU per person.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Budapest Ferihegy Airport customer review

(United Kingdom)

Everything seemed to run pretty smoothly here and baggage arrived quickly. The handlers were quite efficient at getting missing bag to me after it arrived on the next flight. Departing there was about a 20 min queue at the Lufthansa check in but security was quite quick.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
3/10

Budapest Ferihegy Airport customer review

(Czech Republic)

Travel here quite often. WIFI used to be unusable at all but things are progressing. The queueing is usually fast but you bet your shoes or only metal glasses will beep - most sensitive metal detector on earth. Personnel generally not pleasant given by culture. Forgot phone once on board nobody bothered much to help me and nobody ever called back despite they promised etc. From service point still lot to learn.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
10/10

Budapest Ferihegy Airport customer review

(United Kingdom)

Great. Extremely clean facilities great food and great observation tower. The only minor blip was the queuing which took a while but its what I suspected would happen. Great airport would fly from there again.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
5/10

Budapest Ferihegy Airport customer review

(Hungary)

The airport terminal 2B is now comfortable and check in desks satisfactory. The worst thing is the long walk through a covered way but open to the elements so you can get soaked if wind and raining. You then have to stand for such a long time (once over an hour) in the "cattle sheds" which are baking hot in summer and your plane hasn't even arrived at airport. Once in this shed there are no toilet facilities or any seating. Hopefully this situation will be improved in near future.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
5/10

Budapest Ferihegy Airport customer review

(Ukraine)

When departing from here arrive 3+ hours before boarding - only one baggage wrapping point was available - we spent 30 minutes in the queue and could only pay by cash. No signage for the ATMs. Security lines were understaffed. There were only 4 safety lines working and it was very inconvenient to put on shoes after security check without a seat. Immigration was slow due to IT system problems. The rest of airport facilities we used like baggage drop-off overall air-conditioning cleanliness customs for tax refund the tax refund itself duty free shops were as expected. So in general the airport was rather a nervous disappointment - can do better.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
2/10

Budapest Ferihegy Airport customer review

(Ukraine)

The airport is very small and cramped. Terminal 2 is divided in two parts making it really small and uncomfortable. Queues are huge both at check-in and security. If not for the Skycourt after security and the maze-like duty-free it would really be claustrophobic with the lack of daylight being a real nuisance. The link to the city is very poor. The bus / metro combination is both uncomfortable and expensive making it impossible for you to reach the city center without a transfer. The entire terminal has only one exchange booth but most appalling wasn't their scarcity but the rate they're charging which was nothing short of a scam - welcome to Europe. Coming from Ukraine (IEV) the contrast was even more evident. Toilets weren't clean broken faucets soap lacking in many. Next - the Wi-Fi. BUD supposedly offers 2 hours of free Wi-Fi that is available once you get passed a lengthy security/rules agreement check-page that directs you then onto another useless page that given the speed takes ages to load. Even once passed those mandatory checkpoints the internet was still very slow and almost completely useless. Basically nothing good and I won't be looking forward to going back to the airport in the future. If not for the occasional offers to some places unserved from Belgrade (such as Kiev) it's really not worth the hassle.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
na

Budapest Ferihegy Airport customer review

(Australia)

Worst airport in the world. No smoking area in an international airport? Come on! What a joke! Even better when your flight is delayed 4 hours and there is no possible way to exit and re enter the terminal. Ridiculous.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Budapest Ferihegy Airport customer review

(United Kingdom)

The incoming flight (turn-around) was delayed by 1 hour due to technical problems and a replacement plane was used so our departure EasyJet flight (U28424) was also late to depart. This was an irritation but was not our main problem the problem was we were told on the electronic read outs that boarding had commenced only to walk a very long way to what was a metal out-building with no facilities no proper seating arrangement and as far as I could see no toilets and no air conditioning on a fairly hot day. We were forced to stand for some 30 minutes or more. The incoming flight had not touched down at this point. We stood there covered in sweat from the heat. As senior citizens we were not pleased with this arrangement. It was akin to herding cattle. This is the 21st century and Ferihegy were recently upgraded. Budapest Airport this should have been a better experience than this very poor! After complaining we received a well constructed (probably by a lawyer) standard letter more or less stating that this was the future low cost flying for keeping costs down for budget airlines. My interpretation is if you do not like it fly business class or at least book priority boarding. Not a good airport to fly budget anymore.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes