Budapest Ferihegy Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 103 reviews
4/10
No Skytrax Rating
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2/10

Budapest Ferihegy Airport customer review

(Saudi Arabia)

I have just had enough of the way check-in staff feel they can treat passengers at Ferihegy. I am not sure why repeatedly I get talked at as if I am an unwelcome alien. The only time I saw any personnel smile was when security found a jar of Slovak mustard and lobbed it into the bin happily. While I don`t object to this being termed a liquid if it must be I was rather surprised to say the least to hear the security guard a woman make a negative remark about me in Hungarian assuming I could not understand I think. I'll be flying into another airport when going back to Hungary.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Budapest Ferihegy Airport customer review

(Hungary)

Passed through BUD Terminal 2B 12 times in the last half year. Check-in usually takes a bit of time and can be extremely crowded so it is good to be there 90 minutes before your flight - except if you have already checked in online. Check-in staff not especially nice or helpful. There is only 4 check-in machine for Malev flights however this is their main hub and those machines are usually out of order or frozen for several minutes. Passing security takes time and they can also be rude. The airside is crowded with good facilities but only a few place to sit - let's hope that this will change with the current enlargement of the terminals. After boarding at peak times we often had to wait 5-10 minutes for the personnel of the airport to push back the plane from the standing position: there is not much capacity reserve for this at BUD. When arriving getting your luggage can take 5 minutes as well as 25 you should just cross your fingers and wait. I miss a central screen in the baggage reclaim area which would show which flight is delivered on which belt.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Budapest Ferihegy Airport customer review

(United Kingdom)

Terminal 2B. Arrival waited 20 minutes for baggage but apart from that quickly through immigration. Departure check in area very crowded but checked in took about 10 minutes through security in 5 minute. Departure lounge good with good food outlets.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
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