Budapest Ferihegy Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 97 reviews
4/10
No Skytrax Rating
Sort Reviews by :
Show
8/10

"stress free airport"

(United States)

Trip Verified | I flew in from Zurich on Swiss Airline and departed to Zurich on the same. Arrival was extremely smooth. A jet bridge brought us out of the airplane and you walked through the terminal following clear signs. I had no checked in luggage to pick up. Just outside the terminal building, on the left is a taxi booth in front of which an orderly queue had formed. The attendants spoke English. I gave them the hotel name I needed to go to. I was given a ticket with bold numbers identifying a taxi and the approximate price printed on it. Another attendant directed me to the spot I needed to wait and soon a taxi with my number on the windshield arrived and I gave him my ticket. The price was what was on the ticket and I paid by Mastercard. Absolutely stress free airport to hotel transfer. On the return, I arrived at the airport from the hotel by taxi too and paid by credit card. The ticketing area in the early morning looked very crowded. The Swiss Airline ticket counter on the far left did not have a long line and I received my boarding passes and made my way to security. The checking was quite thorough - removing computers, shoes, belt, liquids, and the like. Immediately thereafter you enter a large store and following that there is a spacious open area with restaurants and shops selling all sorts of both local and international products. You can surely pick up mementos of your visit here. I went to the Swiss Air Lines lounge and waited for my flight. There are more than one lounge at the airport and I needed to ask for directions to this particular one. It is located close to the gates from which their flights depart. I found the airport bustling, clean, with lots of amenities. The lounge was comfortable and had screens showing flight departure times. There was no need to change money into the local currency on my entire trip as credit cards were acceptable everywhere.
Experience At AirportArrival and Departure
Date VisitJuly 2019
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
3/10

"It's hard to find a screen"

(United Kingdom)

Trip Verified | It's hard to find a screen with departures. If you find, then no chairs to sit. Obviously I want to sit while waiting hours for my delayed flight and check when I have to go to the gate. Instead, I can sit and go to a screen from time to time to be sure I'm not gonna miss my flight. Or I can just stand in front of one for hours with my luggage. None of them are comfortable. I managed to find a screen with a few chairs in front, obviously full. Then I found other screens with more chairs but they were either off or ads. No departures. Ridiculous
Experience At AirportDeparture Only
Date VisitJune 2019
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
2/10

"walk past every shop"

(United Kingdom)

Trip Verified | This is a truly awful airport if you are departing on a low cost airline such as I was. I was departing with Ryanair to Prague from gate A18. To reach the gate you have to walk past every shop imaginable, only to find yourself located at the boarding pass scanners, you still have to walk a solid 4 minutes through a Jet Bridge and then outside. After doing this you find yourself in what can only be described as a shed where your boarding pass is scanned and passport checked, before being made to walk to the plane. It is clear this airport has been built with the only aim being to make you buy stuff you do not need, nor want.
Experience At AirportDeparture Only
Date VisitApril 2019
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
no
7/10

"avoid the ATMS"

(United Kingdom)

Not Verified | Wanted to come on here to say - avoid the ATMS. They rely on your unfamilarity with the currency to try to get you to take out much more money than you need - the minimum amount was 60,000 forints which is around 160 euros, and the highest values are into the thousands of euros. They ask you to accept a criminally high exchange rate and have a confusing menu system so it is difficult not to accept this. If you need a bus ticket or a taxi you can pay by card or in euros so you don't need the currency. I recommend you get your currency beforehand as all ATMS in Budapest appear to be owned by the same company.
Experience At AirportDeparture Only
Date VisitJanuary 2019
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
1/10

"no one knows where to go"

(United Kingdom)

Trip Verified | Sort out your queues! Horrible, illegible queues priority and normal are mashed together and no one knows where to go. This is one of the most disorganized airports ever! Arriving early is the only thing to save you. Yet there is no guarantee you will even find the correct queue!
Experience At AirportDeparture Only
Date VisitJanuary 2019
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
3/10

"barely sufficient service"

(Malta)

Not Verified | A small inadequate airport, with barely sufficient service and an important lack of space. Most of the low cost flights leave from an hangar, often without heating. Handling is often lacking in procedural quality. Few places to sit or rest, few shops, low quality dining options.
Experience At AirportDeparture Only
Date VisitDecember 2018
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
7/10

"Visually nice, modern"

(France)

Not Verified | Visually nice, modern, recently renovated, friendly size airport with many shops. In fact, my issue is that it feels a bit too commercialized like a shopping mall, and the toilets could be better maintained.
Experience At AirportArrival and Departure
Date VisitDecember 2018
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
1/10

"security process was a complete nightmare"

(United Kingdom)

Not Verified | Strange airport, the arrival process was fine no issues, but the departure process well that is another story! Arrived just under 3 hours before my flight was due, check in was a bit slow, but the security process was a complete nightmare. Automated security gates that sometimes worked, so when they didnt the queue stopped, once through these gates, another queue which slowly wound around until you reached the real horror of the very disinterested staff themselves, grumpy sullen mostly young, random decisons about removing boots, jewellery scarves, no trays so I went to get some but was told off for doing so! It took so long that we nearly missed the 30 mins to board, once we found the gate down some stairs, another queue as there were no buses, finally one turned up and we all got on it and found the plane. I have travelled a lot and been to some awful airports but this has got to be up there.
Experience At AirportArrival and Departure
Date VisitNovember 2018
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
no
4/10

"security check was about 90 min"

(Hungary)

Trip Verified | The airport is small. There are two little terminals. The capacity is low. In the morning when we left the country there was a very long line. The waiting time to the security check was about 90 min. This is too much. The police (border control) is slow too. Only 4 windows work in the morning. The prices are high. A bottle of Evian spring water 4 Eur (1400 HUF) in London the same water only 2 EUR (1.8 GBP).
Experience At AirportArrival and Departure
Date VisitOctober 2018
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"experience was truly awful"

(United Kingdom)

Not Verified | I've just got back to the UK on a WizzAir flight from Budapest to Birmingham. My experience at the airport was truly awful. We arrived at the airport 2 hours before departure at 4 am! There were literally thousands of people in the terminal trying to check in and go through security in countless queues. You couldn't tell where the queues began or ended or in fact where they were going. We got in the wrong queue and wasted at least 30 mins, probably more. By the time we got through the security checks, our flight was boarding. No time to go to the toilets or buy a bottle of water. The security personnel were very rude. Our stressful journey was made even more stressful by the airline reassigning my 14-year-old son's pre-booked seat, but that's the subject for another review. Perhaps if all the flights were not leaving at the same time, the airport would be less crowded. There were at least a dozen flights leaving within 5 minutes of each other. This was not a special incident, just generally over-crowded conditions caused by poor management. Birmingham airport, which handles similar passenger numbers, was a walk in the park in comparison both on the outward and inward journey.
Experience At AirportDeparture Only
Date VisitNovember 2018
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
no
1 to 10 of 97 Reviews