Budapest Ferihegy Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 107 reviews
4/10
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8/10

"really like the atmosphere of the airport"

(Hungary)

Not Verified | The check in was slow. But the departure terminal is spacious, clean. Nice, cafés, and shops are there. But if you Hungarian, the guys from Erste Bank always wants to make you contract for a credit card. This is shameful, I've never seen such a thing at any other airports. You want to have snac, coffe before the flight, and some sales-clowns trying to sell you credit cards. Instead of that, I really like the atmosphere of the airport.
Experience At AirportDeparture Only
Date VisitJune 2022
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
9/10

"efficient, spacious and spotlessly clean"

(United Kingdom)

Trip Verified | Nobody seems to have reviewed this airport for a few months, which presumably means people think it neither spectacularly bad or good. It is in fact pretty decent. It is efficient, spacious and spotlessly clean. The staff of all sorts manage to refrain from being arrogant, offensive, foul mouthed and bullying and get people through all the checks and inspections all the more efficiently. It is not perfect. There is distinct lack of seating in all areas. Food prices are are perilously close to being a rip-off, and the layout of the place is in a line , which means you could end up with a bit of a trek to your gate.
Experience At AirportArrival and Departure
Date VisitMay 2022
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
8/10

"staff were very kind and professional"

(United Kingdom)

Trip Verified | Security and airport staff were very kind and professional. Airline ground staff still have to improve. Minor things, but would be important for a smoother check-in, boarding.
Experience At AirportDeparture Only
Date VisitNovember 2021
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
10/10

"patient, smiling and incredibly polite"

(Hungary)

Not Verified | I normally do not write reviews, as travel through airports quite often with various service levels - I had wonderful service in Luton and miserable service in Dubai, but the last departure out of Budapest was one of the nicest, which was especially true for the personnel at the security screening. They were patient, smiling (through their mask), and were incredibly polite. I never knew that passing through the security screening with two hyperactive children can be a good experience. Otherwise, clean terminal, short walking distances, food options are a bit limited.
Experience At AirportDeparture Only
Date VisitOctober 2021
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
6/10

"terminal (2a) was clean and well laid out"

(United Kingdom)

Trip Verified | When I arrived at this airport the customs/immigration check took an age, at least an hour. On exiting the airport the parking zones were clearly marked and I was able to find my transfer without too much trouble. On the return leg, check in was clearly marked and I was able to clear the bag drop and security within about 20 minutes. The terminal (2a) was clean and well laid out, with a fully functional food court, shops etc. My only gripe is that there is a lack of screens here, I was one cluster of screens on the ground floor, that was it. There was certainly nothing where I was on the first floor. There was quite a walk to the departure gate, but first I had to go through passport control. Not really the airports fault but the police officer at the kiosk didn’t beckon me forward when an opening appeared in the line, just stared at me the way I might stare at one of my dogs if it has been naughty. So forward I went, no hello, no goodbye thanks for visiting, nothing. Very rude man. At the departure gate there wasn’t too much seating but I did see USB ports for phones etc and the toilets were clean and tidy. The a/c here did a mans job, very warm outside but very pleasant in the gate. Not a complaint from me, but if I was a speedy boarder I’d have been rather annoyed. They were all brought forward and sent down the air bridge. About 10 minutes later I was a little miffed as I was still standing in the gate. But on looking out the window the speedy chaps were now in a “cage” section of the air bridge (pictured) No a/c, completely exposed to the 30 degree plus temperatures outside. And there they stood for a good 20 minutes. All in all not a bad airport, certainly head and shoulders above Stansted in terms of passenger amenities and general appearance.
Experience At AirportDeparture Only
Date VisitJuly 2021
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
4/10

"Do not use the Euronet ATMs"

(United Kingdom)

Not Verified | Not a giant airport so pleasant to travel around. Do not use the Euronet ATMs at the airport or anywhere else, they have terrible exchange rates (always pick the local currency) and high withdrawal fees even if you avoid conversion rip off. You can buy travel into the city using a card and I would suggest using any of the local banks none of which charged me a fee during the visit.
Experience At AirportArrival and Departure
Date VisitNovember 2019
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
3/10

"such horrible customer service"

(United Kingdom)

Trip Verified | People selling public transportation tickets at the airport are so rude! I have never experienced such horrible customer service in any of the countries in the world. And they call themselves a developed country.
Experience At AirportArrival and Departure
Date VisitJanuary 2020
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
7/10

"long walk and long waiting times"

(France)

Trip Verified | Mid-sized, modern, clean and bright and fast security check early in the morning (no need to be there 2 hours early for flights within Europe). Food court which offers a good variety upstairs, clean bathrooms. Gate numbers are often only announced 10 minutes prior to boarding: no panic and need to rush though as waiting times at gates and in the low fare flight hangar outside are long - outside hangar a long walk there and long waiting times: I am writing this review while waiting for boarding since 25 minutes, standing inside and outside the hangar without seating possibilities, fortunately, this time it isn't as cold as last time, passengers are made waiting way too long - lots of high priced shops. Avoid ATM machines, the fees are a rip off
Experience At AirportDeparture Only
Date VisitDecember 2019
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
7/10

"a good airport but nothing special"

(Netherlands)

Trip Verified | A medium sized airport which has been partially renovated. Nowadays only terminal 2 is active. It's reasonably well designed and signals and directions are both in English as well as Hungarian. Security is a bit old fashioned and queues can get huge easily. It has a large food court but quality isn't high. Duty free shops are large. There's a direct and very frequent bus service to the city center. All in all a good airport but nothing special.
Experience At AirportArrival and Departure
Date VisitNovember 2019
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
2/10

"designed to rip you off"

(United Kingdom)

Not Verified | The airport itself is new and clean, however everything there is designed to rip you off. All the ATM's there are Euronet with very high fees (1280 HUF) and when you go to the Duty Free store you can't pay in Forint with your card (the currency of Hungary) only Euros with a markup. If you travel there visit any banks ATM and withdraw in Forint (not your nome currency - known as dynamic currency conversion) and there are zero fees from the ATM. You can buy a ticket to the city centre with a credit card.
Experience At AirportArrival and Departure
Date VisitSeptember 2019
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no