✅ Trip Verified
| I arrived at the airport at 6am, had everything ready including printed negative results. I took a second rapid test in the bathroom and took photos. I went to board my flight and they proceed to tell me I need a certified certificate within four hours to prove my rapid test is negative, this was not information provided to me even when I called the call center (which by the way took an hour to get through for Blue Air). I now need to miss my flight and buy a new one for 250 euros. I asked the lady at the check in who do I talk to because I had no idea and it never specified how I get this test with a certificate within 4 hours of my flight, she tells me, there is no one to talk to. I walk back through customs with security, crying and confused. I ask the information desk guy who tells me he doesn't know what I'm talking about, So I ask a security lady, she says ask the info guy, I say I did so she asks him. He looks at his computer, I think he's looking something up, after 5 minutes I realize he's just on his computer doing whatever he wants. So I yell pharmacy at him, he grunts, and says go up the stairs to the right. The pharmacy assistant speaks no English but sells me a rapid test. I call my Romanian friend for assistance as I still need to prove with a certificate that my results are negative, they talk on loud speaker. The lady yells at my friend and tells her to tell me to leave. My friend then calls the airport and finds out I have to walk 12 minutes along the highway to go to a drive through test to get the results, with all my luggage. I finally do this and arrive back exhausted and furious. This was the most mortifying experience in an international Airport and Bucharest should be ashamed. In an international Airport people need at a minimum to be able to have compassion and probably be able to speak English? I mean come on, if I can go to Japan and have no problems I should also be able to come here and have the same experience. Get out of the stone age and get some friendly staff who know what a pharmacy is.