The new terminal is a vast improvement on the old one - more spacious and much better facilities. The"Paul sandwich shop is good. Some attention to detail is required - for example the soap dispensers in the toilets needed refilling priority boarding on Ryanair was a farce. The airport location (at Charleroi) is its biggest drawback - a long way from Brussels. The airport bus is reliable but unpleasant. I have used it several times; the buses are getting rather dirty inside. A good clean of the upholstery is needed. Signposting to the airport bus at Brussels Midi station is still hopeless - unless you know that it departs from the Rue de France you could spend ages trying to find it.