| Cute little airport arrival - baggage a little slow but no real drama, departure organised, bag drop no issues till security. The rudest female security officer I have ever encountered (I fly all over the world 5-6 times a year), my crime forgetting my phone was in my back jeans pocket, yes stupid! Yes annoying for them I accept that totally, but the way I was spoken to was disgraceful. There was no need - I'd already apologised, she was just so aggressive and rude! You would have thought she’d found a grenade in my pocket - shame as departure lounge lovely, bar/cafe staff - everyone else lovely. Give this woman a job in a high security prison - she would be perfect! Employing her in what is a holiday airport she needs a bit of re training in customer care, yes we are customers not inmates.