Broome Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 4 reviews
4/10
No Skytrax Rating
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8/10

"rudest female security officer"

(United Kingdom)

Not Verified | Cute little airport arrival - baggage a little slow but no real drama, departure organised, bag drop no issues till security. The rudest female security officer I have ever encountered (I fly all over the world 5-6 times a year), my crime forgetting my phone was in my back jeans pocket, yes stupid! Yes annoying for them I accept that totally, but the way I was spoken to was disgraceful. There was no need - I'd already apologised, she was just so aggressive and rude! You would have thought she’d found a grenade in my pocket - shame as departure lounge lovely, bar/cafe staff - everyone else lovely. Give this woman a job in a high security prison - she would be perfect! Employing her in what is a holiday airport she needs a bit of re training in customer care, yes we are customers not inmates.
Experience At AirportArrival and Departure
Date VisitNovember 2018
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
2/10

"Staff clueless with regards to queuing"

(Australia)

Unverified | Tiny check in and scanning area unable to cope with three planes departing at about the same. Huge queue to have carry on scanned, only one scanner. Staff clueless with regards to queuing, people rushing the counters from all directions. Can't think of a worse airport experience.
Experience At AirportDeparture Only
Date VisitJuly 2017
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
3/10

Broome Airport customer review

(United Kingdom)

Quirky but fun. Very simple and tropical style terminal. It's pretty hard to get uptight here because the whole place is laid-back Broome style. Walked to town from the airport (it's not very far and don't do this in the wet season which is hot and humid; but on a beautiful July evening with the stars above the cicadas singing and wrapped up in the warm night air it's very special. Beer is cold at the bar the parking was free but had to pay for wi-fi which is a downer.
Experience At AirportDeparture Only
no
na

Broome Airport customer review

(United Kingdom)

Nice little airport. Size is adequate for the small number of flights a day. Departures and arrivals are separate buildings so it is quick to check-in and collect baggage. Departure hall is basically a pergola with a shop and a bar but it's fine. On arrival you get free trolleys which is a bonus.
Experience At AirportDeparture Only
no