| I am a disabled traveller and when I arrived at the security area for hand luggage scanning etc I placed my hand luggage on the conveyor belt and I was then directed to the body scanning machine, where it took some time for the scan to be done. I then had my mobility scooter and walking stick swabbed. Eventually when they had finished with me, I went to collect my hand luggage, only to find it had been taken by another passenger. I had all my very important belongings in this bag, money, debit card, mobile phone, 2 pairs of glasses etc. Thankfully I had placed our passports and e tickets in the basket of my mobility scooter. I reported this immediately, but it took over an hour for them to finally view CCTV to see who had taken my bag, so by this time she had boarded a flight to Tunisia. I was taking my granddaughter on a sightseeing cruise. This meant we had no way of going on any of the trips we had planned as I couldn't pay for them, so our holiday was a disaster and totally ruined due to lack of security in what should be a very safe area. Thankfully I eventually got my bag and contents back after over 4 weeks wait after it had been held in customs at Tunisia. My complaint is also that I have been offered no compensation for a £2500 holiday which was ruined due to security not doing their job correctly. I think its disgusting that anything could be stolen or taken by mistake from a secure area whilst members of the public are held back for body searches. Our belongings are left in open trays for anyone to pick up. I have seen wallets, watches, jewelry, money etc left unattended, whilst security guards walk up and down past the conveyor belt doing precisely nothing it seems. I have been told to complain to TUI who we were travelling with but its not their fault, it is the fault of Bristol Airport Security and they should be the ones who are offering some sort of compensation. It seems after consulting with them I am due nothing, look out and watch your belongings! You may never see them again.