Brisbane Airport

Not Verified | Pretty terrible for an international airport. WiFi was a dud, across the terminal seats and floors were filthy. Food and shopping options were again pretty poor. Boarding was a disaster with ground staff and Qatar airways. Not practical or efficient in any way shape or form. Ground staff and boarding team made a total meal of it. Plenty of seating to be fair but likely due to the fact there was nothing else to fill the space.

Not Verified | Terrible organisation of the international arrivals. Over two hours from landing to exiting the airport. Pick up area is useless since one cannot plan a pick up. Expensive "short term" parking arrangements. Money hungry airport with zero efficiency in managing arrivals.

Not Verified |  Arrival was far too long going through exit via customs/immigration, 80% had to go through a second line security waiting so long, they like to show their authority at Brisbane International, most people brought back quite a bit of luggage full of goods bought overseas, not spending money in Brisbane as this was my thoughts, other people had the same thoughts, we for one will never fly out of Brisbane International ever again as we will fly from Sydney and back. We don't mind spending money in the money state of NSW we won't be in the broken state of QLD anymore.

Not Verified | Departure process an absolute debacle. Arrived 40 minutes before final checking time, put luggage through and then were literally 'herded' in narrow lines from one end of the airport to the other, backwards and forwards, surrounded by hundreds of other passengers getting nowhere, for one and a quarter hours. There was absolutely no excuses/reasons given for this - to us, the airport system is an absolute disgrace and a total frustration. Arriving at the airport at the start of our holiday took 1 and a quarter hours to get out. This airport is an absolute shocker. I see the Olympics are coming 2 Brisbane, this airport can't handle every day travel, let alone the 1000s using it 4 Olympics. Total disgrace.

Not Verified | Arrival experience was lengthy with long queues to go through the customs and MAF clearance. It took almost two and a half hours to come out of the airport after collecting the luggage. The Brisbane airport authorities should think about streamlining the arrival process, especially with the olympics approaching in the near future.

✅ Trip Verified | Toilets dirty. No soap. Few restaurants cafes open Sunday lunch time. Floor and tables dirty. Floor needs a vacuum as more food on the floor than on the tables. An embarrassment for an international airport.

✅ Trip Verified | Flew in to domestic, disembarked down steps to ground level then had to climb steps to terminal. Once at international had to check in through an agent as self service didn't want to know. Held up in screening with others, due to a flashlight. Went to gate to be told "you can't sit at the gate, you have to find somewhere else. Brisbane air terminal isn't the worst I've been to but given time, they'll get there.

Not Verified | I arrived on an Emirates flight at 7am. First there was the l-o-n-g slow lines to access the few machines to get an 'arrival chit'. After, I picked up my bags quite quickly and found the end of the exit queue on the other side of the baggage claim area! The exit queue was cordoned off with 'line strapping' that went for (estimation) one kilometer! From the far side, around a carousel, up down, up down, up down! The amount of people in line was unbelievable, but what was obvious is that Brisbane International Airport and the amount of staff cannot cope with the volume of international flights arriving. I was lined up with hundreds of people! The process to exit the airport took two hours! Such a joke after flying into Dubai to Smart Gates, a quick hand luggage check and no wait time for luggage. I know Brisbane is not Dubai but the contrast was staggering!

✅ Trip Verified | Worst terminal in Australia. Out of date, insufficient size for the number of passengers at the departure gate. Terminal unclean, hot and humid. Very limited choice for food and retail, compared to other airports. Will be an embarrassment to the world when the Olympic Games come to Brisbane. Only one moving walk way, not suitable for a modern airport. Allow 20 mins to get to gate 73 as the terminal is blocked by passengers boarding other flights or queuing for the toilets. This was only the departure from Brisbane, will complete another review on arrival.

Not Verified | Nearly 2 hours in a queue over 500meters long to exit airport nothing to declare gate. This is example of gross mismanagement to allow this to ever happen. We will be to joke of the world if this happens again particularly during the Olympics, longer to exit the airport then run the marthon