Bordeaux Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 151 reviews
2/10
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4/10

Bordeaux Airport customer review

(France)

Regarding the rather irritating name for the new low-cost terminal it is "Billi" because it is short for "Bordeaux Illico" or "Bordeaux pronto" recognising the rapid turnaround. Apart from that it is a hideous black and white striped squat block. Total lack of comfort and facilities. The addition of this terminal means the free period in the drop-off car park has been reduced from 30 to 10 minutes. If this is what the chamber of commerce think is going to attract more low-cost airlines maybe a re-think is needed.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Bordeaux Airport customer review

(United Kingdom)

The new billi terminal is a disgrace and shows the utter contempt that the Bordeaux airport authority have for so-called low-cost customers. Elderly people having to sit on window ledges or the floor at the departure gate is inexcusable and those responsible for this so-called facility should be thoroughly ashamed of themselves.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Bordeaux Airport customer review

(United Kingdom)

The new low-cost terminal is awful. Not quite as bad as the inhuman misery of Marseilles- Provence but not far off it. Laughably it is called Billi - are we supposed to feel better about being treated like cattle if the shed has a stupid name? As you enter leave your dignity at the door you are now a piece of self-loading freight. They have not wasted money on seats information screens (there appeared to be one) staff computers and other luxuries. Surprisingly they have found the money for a 'duty free' shop (most prices seemed higher than in the supermarket). You will stand in queues with your luggage to show your boarding pass passport and of course a good 20 minutes at the 'gate' (ie a door). What really puzzles me is why they have done this; I have used the main terminal at Bordeaux several times with low cost airlines and found it perfectly adequate and not overstretched - why is 'Billi' necessary? I can only assume it is about putting people in their place and if you are a low- cost passenger that place is beneath contempt. If the people who design these horrible places read this have you ever tried using one of your terminals under normal circumstances? Probably not you are too busy enjoying the business class lounge. If you are responsible for managing one ditto and put someone who knows what they are doing in charge; also invest in some new technology - checking people by hand went out about 20 years ago at most airports. If you are a passenger complain write reviews and fight against this they have nothing to do with efficiency and everything to do with increasing profits through sub-standard facilities.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Bordeaux Airport customer review

(France)

Bordeaux (Marignac) airport now has a normal city bus link to downtown Bordeaux. Line 1 runs every ten minutes while the airport is open for a flat fare of EUR1.40. Not only does this make reaching the city much easier and cheaper but it means one can park in any side-street along the route and take the bus thus avoiding the crowded and expensive airport parking. The newly-completed third terminal (low cost airlines) is expected to enter service shortly.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Bordeaux Airport customer review

Classy architecture and nice decoration hides a badly laid out and thoroughly confusing airport. Once a passenger has passed into gate 14 there are no toilets and catering and to go back out is at the discretion of the guard at the door. Walking distances short and good views of apron from all public areas.
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4/10

Bordeaux Airport customer review

Airy and efficient airport with plenty of automatic checking machines and nice design. A cheaper and more convenient option to reach Bordeaux that JetBus is to take city bus #49 (20 minutes frequency) in front of terminal A to tram stop "Lycée de Mérignac" (in 18 min) then take tramway line A to Bordeaux City Center (in 23 min). Traffic free peaceful and cheap (140€ in total).
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4/10

Bordeaux Airport customer review

Not too pressured an airport in terms passengers volumes so therefore possible to appreciate the light and spacious layout. Highlight of the landside facilities is Les Navigateurs resturant which is value for money for an airport restaurant and offers good quality dining and service that one rarely encounters at other airports. Airside facilities much more basic. JetBus service to and from city runs on a 45-minute frequency single fare of EUR7. Shame the new tramway wasn't extended the few couple of from Merignac to serve BOD - the JetBus can get badly snarled in the Bordeaux rush- hour traffic.
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3/10

Bordeaux Airport customer review

Not as happy as the previous correspondent with this airport I have to say. I didn't have a lot of time and as I had (thought I'd) checked in on line I went straight through security to the departure lounge for my easyJet flight to LTN. When I say straight through I mean eventually through as the online check-in and self-printed boarding card was not initially to the liking of the security staff. Once through I found one tiny bar that only sold beer or coffee and hardly any seating. Access to the gate area was barred until just before the flight arrived. I found a seat bought a pricey beer and used the free Wi-fi until I could get through to the gate. Make this place a hub easyJet and maybe the terminal facilities will expand with the passenger numbers? It has worked elsewhere.
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Bordeaux Airport customer review

All work is now complete with much more space in both terminals additional shops tourist agencies restaurant facilities and check-ins. Car-park is maximum 5 minutes walk although spaces are sometimes hard to find. Very short walk to and from aircraft. Only problem is non-car access. The comment below about the trams is correct they will shortly reach Merignac Centre but this is miles from the Airport. The shuttle is not frequent enough 45 minutes wait.
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Bordeaux Airport customer review

Very convenient airport if you are in a hurry. Small clean you walk from the aircraft to the exit in less than 3 mins. Too bad KLM Air France are the only ones providing flights to AMS - so the ticket prices went up 300% since the merger. So now you must fly with a stop over to save some money.
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