Bogota Airport

Customer Reviews

4 star Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 78 reviews
5/10
4 star Skytrax Rating
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Bogota Airport customer review

Recently visited Bogota (via Miami on AA). This airport compares favorably to others I've been to in central and South America. The airport is conveniently located. Processing at all steps was efficient and friendly. I felt safe and secure. (AA does have a secondary security screening at the gate.) The airport does have an "old" feel but it is not run-down. I would warn that on the return to Miami I did feel that the flight got 'special attention' at immigration and customs. Miami (via Bogota) is where to expect the extra delays etc.
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Bogota Airport customer review

Funny that all bad comments have been posted by Colombians. Nothing new as Colombians tend to be ashamed of the place where they have been born as soon as they live in a foreign country. Bogotá Airport is certainly not comparable to airports in Europe like Munich Frankfurt or Heathrow but certainly much better than CDG or Barajas. It's clean people are extremely friendly and the security measures are stronger than in some European airport.
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Bogota Airport customer review

El Dorado Airport shows its age and there can be some long walking due to lack of walkways but it is relatively efficient. Before passing through passport controls you can enjoy good food and natural fruit juices at very reasonable prices. Security is usually fast and I always enjoy being questioned the friendly military (always mention your Colombian girl-friend!). Taxi's are cheap and very well organized providing good security in a country with such a bad reputation! But the great warning sign is the confusion between the terminals - you are better to be sure of which one you must go to because there is no indication and many exceptions to the common rule of the Avianca Puerto Aereo.
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Bogota Airport customer review

Bogotá´s airport is having a revival. It's a nice airport to use friendly staff tight security controls. The buildings are very clean there are plenty of shops and fast food restaurants are cheap and very good (try Oma or El Corral). The transfer service offered by Avianca (Alianza Summa) to the domestic terminal (Puente Aéreo) is efficient and quick. Duty free is a bit expensive restrooms should be cleaner but in all it is very much above Latin American average and more user friendly that many other US airport.
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Bogota Airport customer review

I have been used the Bogota airport around 8 times during the last two years and I thinks this is one of the best in America. It's clean clear safe and people is very friendly and courteous. The duty free shops are very good and fast food restaurants are cheap and well served. Taxi counter is organized and service is safe and cheap.
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Bogota Airport customer review

A surprisingly good airport. Good shops and souvenirs a very efficient taxi stand and friendly and helpful Colombians.
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Bogota Airport customer review

I arrived in Bogota from Munich. I was impressed with El Dorado Airport. I have only positive good things to say about it. People are courteous friendly and helpful. The airport is very clean good fast food restaurants and excellent duty free shops. Security is very good and I felt safe there. Overall compared to New York's Kennedy or Paris Airport I have to say El Dorado Airport is less confusing and more efficient.
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Bogota Airport customer review

I fly into Bogotá-ElDorado about three times a year from London. Immigration control and customs officers are friendly to foreigners; they are rude to Colombians. They are from Colombia's secret police DAS and one has the impression that they assume all Colombians passing through the airport are drug dealers or criminals. If you are Colombian with a second passport use it on entering or leaving the country because it will be much easier. Be prepared to be searched more than three times before boarding. This is good. Security is extreme and queues tend to be very long. Check-in can be a real nightmare. It tend to be very slow. Duty free is very expensive. In fact some goods are cheaper in downtown Bogotá. Trolleys in arrivals hall cannot be taken outside; a really stupid thing. Why put them there in the first place? It is a good airport by international standard with plenty of fast food restaurants and nice shops to purchase great coffee (but before duty free).
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