Bogota Airport

Customer Reviews

4 star Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 79 reviews
5/10
4 star Skytrax Rating
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3/10

Bogota Airport customer review

(United Kingdom)

Domestic flight with Copa to San Andres. The airport is new but the facilities are almost non-existent. The international section of the terminal has restaurants and nice shops but the domestic side has only one shop a Dunkin Donuts with overpriced although very good coffees and muffins. What a shame. The queue was very large.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
9/10

Bogota Airport customer review

(France)

Excellent facilities probably the best airport in the region by far. Still needs to finish the ongoing work but it now a world ranking airport.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Bogota Airport customer review

(France)

Nice experience good facilities. The new Eldorado is a real international airport you have everything you need when you have some connecting time. Big and pleasant business lounges a bit crowded at peak hours but still very comfortable.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
8/10

Bogota Airport customer review

(United Kingdom)

I arrived 29 May and immigration was empty so was quick to get through. Bags were out very fast. Problem was on leaving the customs area I was stopped by a policeman (he was in a group of three) who body searched me and forced me to show him how many dollars I had. He was incredibly rude when I protested (I speak Spanish). I complied with what I was asked but found this experiences most unpleasant. I have travelled extensively in the last 25 years and have been to over 70 countries but have never encountered a situation whereby a policeman actually searched me and insisted on my showing him my wallet and its contents. No idea what his intentions were but I did not feel comfortable with a body search on entering a country and being forced to empty the content of my wallet.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Bogota Airport customer review

(Colombia)

This is a new airport too big in comparison with other airports in South America very clean and very friendly people working here. The most modern and beautiful airport of Latin America.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Bogota Airport customer review

(United Kingdom)

I went on a business trip last week and they finally ended the construction of the new national terminal I took a connection between Bogota and Medellin it was really easy. My connection lasted 2 hours and I found some particular stores to buy some interesting souvenirs. Free Wifi is great.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Bogota Airport customer review

(Colombia)

Since the new international terminal was opened this airport has improved a lot the new building is modern and airy also there is a lot of check in modules lots of stores about food options there are two restaurants before immigration and a food court in the waiting area. There is free wifi in all the airport and works pretty well. The new national terminal will be open in October or November 2013 and the full demolition of the old terminal and the new control tower will be ready by June 2014 but even with all this work the airport is already working well be aware that there its a little terminal call "puente aereo " that its managed by Avianca.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Bogota Airport customer review

(United Kingdom)

Great airport. Now up to Asian and European standard. Immigration both and arrival and departure was quick (less than 5 minutes) and so was customs check on arrival (every single bag is put through x-ray). Only problem I saw was chaotic and very busy taxi rank at around 7-8 pm when several flights arrive from the US and locals tend to bring a lot of stuff. Very good that one does not have to go through a second security check immediately before boarding for US and some European flights. The terminal is modern well lit and airy. Good selection of shops although stuff still mode expensive than in the city. I cannot see why they call it duty free. It is more like duty hike.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
8/10

Bogota Airport customer review

(United States)

My experience at Bogota's new airport was very pleasant. It is clean and modern with many stores in the departure area. Check in and passport control are both efficient and quick.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Bogota Airport customer review

(Colombia)

Bogota airport has become very good recently. There are still (minor) glitches - mostly the taxi line is sometimes disorganized. But arriving to Bogotá going through customs and waiting for luggage are all fast and well organized. Checking-in may be slow or fast depending on the airline. But once checked-in there are various options for food and shopping. Of course only one third of what will be the new airport has been completed so far. Eager to see it finished. If the rest of the airport is going to have the same quality I will be very glad!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes