Birmingham Airport

I've travelled from MAN LHR LGW and BHX and I find BHX better than the others. It's easier to get through security checking in is less stressful. LGW is horrific for getting baggage but BHX is always much quicker. I do agree with the astronomical drop off and pick up charges! £1 for 10 mins! Least LGW is free!

This is my nearest airport and unfortunately I am unimpressed. Birmingham leaves a lot to be desired despite the so called improvements. Its got rip off parking fees you have to pay for a luggage trolley and you don't get your money back. Coming through security you suddenly arrive in the midst of the 'duty free' shops. Why have they not included some mechanical walkways. Luggage takes quite a long time to come through on the carousels. One good thing about this airport is OCS who deal with passengers who need assistance they are brilliant and provide a wonderful service its a pity the same cant be said for the rest of the airport.

Used BHX in preference to MAN for a trip to Denmark. Efficient - minimal queuing either on outbound security or inbound immigration. Luggage delivered speedily. Shops everywhere but that's just how many modern airports are I'm afraid. Quiet spaces can be found just beyond the shopping area. A lot less stressful than MAN and much cleaner.

Always the same ridiculous drop off and pickup charges it would not hurt having a couple of hours parking for a reasonable price. I might even use the airport cafe and spend a little more money on a coffee while I wait for the unexpectedly late plane. I may then not do everything I can to avoid this airport again.

I arrived in the middle of the day and was able to use the scanner to get through immigration. No queue and I was done in less than 5 mins. Perfect after a long journey from Australia! The airport looked clean and of course one has to navigate through shiny duty-free shops just to get into the country but overall I found it much more pleasant than the busy Heathrow. Departure 4 weeks later was early (6 am) and the airport was getting busy when I arrived at 4.35am. However I got from passenger drop and through security in less than 30 minutes (having checked in online). Clearer signage would have saved me walking in a big circle to get to bag drop but when I got there it was quiet and the check-in agent was very friendly and helpful.

Arrived back from Dubai on time 6.45 Sun evening and had to wait 1 hr 20 mins before the luggage came through. Servisair did nothing until people started to complain at their desk after an hour. It didn't help that I counted 6 uniformed Servisair personnel in the concourse standing around looking bored including 4 staff whose only job seemed to be to stand next to the belt watching us and occasionally removing a piece of luggage from a previous flight. After a 7 hour flight lands on time how can luggage take another 80 mins? Birmingham Airport leaves a very bad impression on passengers who have to endure such dreadful standards of service.

Agree totally with previous posts regarding security travelled during mid term and it took 60 mins to clear security (3/10 desks open) while facilities are okay inside and prices are no more expensive than MAN/LBA/LGW I wouldn't use them again until they consider more appropriate staffing arrangements. If you are going to go fast track bear in mind this will only move you about 50% along the queue a queue you don't experience at MAN - the airport we will be going back to I am afraid.

Birmingham is ok as an airport generally but why is everyone not outraged by the fact that there is now an option to pay for express security clearance at departures which is being forced on busy people by the long delays caused by the new layout which other reviewers have mentioned. A cynic would suggest that the long queues are a deliberate ploy to make more money from this scheme. Either way this is a total exploitative rip-off akin to the credit card booking fees charged by airlines and other on-line operators. Sort out the security process to make it quicker and less onerous for all customers please!

I did not think there was going to be a big queue at 4.30 in the morning yet there was. I thought Birmingham International were meant to have changed that yet I see no changes! On the other hand I thought the facilities offered at Birmingham were good plenty of places to eat plenty of shops with a good amount of toilets which is handy when you have young children. The internet was also very quick and handy.

Travelled to Kos airport quiet for mid-morning. Everyone polite including security man who patiently searched hand luggage to locate scissors mistakenly packed. No long queues. Departure lounge is now one glorified shopping centre. Queues in WH Smith appalling whenever I travel from Birmingham 2 out of 5 tills open is just not good enough. Why have 2 shops with one dedicated to selling books only. Prices in "duty free" getting more expensive as we experienced in arrivals far better deals in supermarkets and on internet. Setting down/pick up time now reduced to 10 mins for £1 yet another money-making venture. Why does Birmingham Airport continue to bite the hand that feeds it? Baggage arrival slow but that's normal whatever time you arrive. Come on Birmingham get your act together you need to provide a better experience if you want to attract more airlines.