Arriving by train the airport is just a short (free at the moment) shuttle ride away which is one of BHX main plus points. This means that a passenger can avoid rip-off parking and disembarkation fees. Check-in was swift and efficient; in my experience the check-in staff do not concern themselves if your suitcase is a little overweight. The departure lounge is reasonably spacious with adequate seating and a wide range of shops. My main criticism is that on too many occasions passengers are bussed to or from their aircraft rather than being able to walk.