Coming back home through Tegel to London last Friday morning we were appalled by the lack of awareness and consideration for the problems of the disabled/handicapped traveller . We also found the lack of comfort and facilities once we had been through departure gates and security very disappointing. Specifically disabled people who turn up on time for a two hour check-in really do not appreciate having to stand for nearly an hour before being able to check in with no opportunity available to sit down. Even once we had checked in we were unable to go directly to the departure lounge because another flight had to be cleared out first. Then when we got to the departure lounge we were disconcerted to find that there was no direct access to airline lounges ( we were travelling business class) where we could have relaxed. In short we found these facilities would have been fine for a short- haul local airport but quite inadequate for a major international destination.