Belgrade Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 59 reviews
5/10
No Skytrax Rating
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1/10

"This airport is a mess"

(Portugal)

Trip Verified | This airport is a mess, it is under construction on the outside of terminals. It is very difficult to understand how this airport works and no one seems to know. Very disorganized outside. You have to buy a taxi ticket on arrivals to go to the city. Inside it is clean but lacks better signaling.
Experience At AirportArrival and Departure
Date VisitJune 2023
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
2/10

"I was highly dissatisfied with her unprofessional behavior"

(United Kingdom)

Not Verified | My journey was from London Luton to Tivat via Belgrade. I landed at Belgrade airport at 11.15 am on 20th August 2021. I had a check-in luggage which was supposed to arrive at Belgrade airport from Luton, so ideally I should be collecting it after clearing immigration. My time at immigration must be around 11.45 am after landing, in a panel there were 2 young ladies, the one who was attending me was not fluent in English, she saw my passport, asked my destination and without even listening told me to go to transfer desk. In the meanwhile checking my passport she constantly kept on laughing with her female colleague while I was waiting for her to check my details and let me through so that I can take my bag and check in again. She barely gave any importance and I was highly dissatisfied with her unprofessional behavior. Have never seen immigration officers so unprofessional during their work. Because of this lady officer I had to go to the transfer desk, where I was supposed to check in with my big luggage, but as I could not pick up my luggage I was told by the person in charge of checking me in there that she will take care of it. When I reached Tivat on the next flight that flew on 20th August 13:40 from Belgrade I came to know my luggage did not arrive. Next process of getting the luggage was horrible, and I got my luggage 2 days after on 22nd August 2021. My return flight was on 24th August 2021. Never had such bad experience with any immigration officials.
Experience At AirportTransit
Date VisitAugust 2021
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"better avoid it altogether"

(Ukraine)

Trip Verified | June 30th, 2021, gate A7a, flight to Tivat, around 1700 LT. Encountered absolutely - completely - inappropriate attitude from security officers on pre-flight security check. One officer threw my laptop aside as if it was a stone. On my remark, a female officer approached and started treating even worse, explicitly rude and challenging. Both officers I encountered acted in an incompetent, impolite way that was completely not appropriate for working with people. I recommend everyone to be very careful while visiting this airport and if you have options available, better avoid it altogether.
Experience At AirportTransit
Date VisitJune 2021
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
no
2/10

"waiting in the middle of a busy terminal was unacceptable"

(Canada)

Not Verified | It was necessary to bring my dog with me back to Canada, from Belgrade via Frankfort to Toronto. She is not used to travelling but I did medicate her as requested by the staff. Booking directions from Lufthansa were to check in the dog at 03.00. No one was available until about 04.30. Transporting animals is stressful and hard, and waiting in the middle of a busy terminal was unacceptable. If the dog had been checked in on time, and normal procedures followed as advised by the airline (covering the cage, placing the cage in a quiet area) there would have been no concerns. Because I was forced to wait for staff to attend, I had to run to catch the plane to Frankfurt. (As a senior citizen, this was not a fun experience.)
Experience At AirportDeparture Only
Date VisitMay 2021
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
no
1/10

"a very messy and unorganized airport"

(Canada)

Trip Verified | I had a flight connection via Belgrade airoport and it’s a very messy and unorganized airport. The stuff don’t know what they are doing and security screening is very rude and incompetent. Both flights to and from this airoport were delayed beside my luggage for lost and still at this moment can’t get it.
Experience At AirportArrival and Departure
Date VisitJanuary 2020
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
no
10/10

"don't expect any smiles"

(Netherlands)

Trip Verified | Serbia's main airport is of a medium size and thereby easy to navigate around. Most airlines offer online checkin, so no need to wait in a queue. Border control is fast and efficient but don't expect any smiles. Security checks are done at the gate and are efficient as well. Staff at the duyfree stores are friendly but nothing to rave about. There's a bus service (A1) to the center for 3 euro. Taxis often overcharge, so avoid them. It's a convenient airport to discover Serbia.
Experience At AirportArrival and Departure
Date VisitNovember 2019
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Staff 12345
yes
4/10

"it was just not set up well and not clean"

(Finland)

Not Verified | This airport was very interesting. I have to say that I was not a huge fan of it - and would reccommed not flying here if you don't have to. We had a 5 hour layover here on our way to Rome so we went out and explored the city. It was odd - as we had to go through passport control two times before getting out of the airport. (We flew from Finland). Then, when we arrived back at the airport, the "security" was interesting. You have to just go through passport control to get to the "airside" of the terminal. And then when you go to your gate you go through the security area. Its odd, each gate has its own security thing. The bathrooms weren't very clean. None of the plug-in areas to charge the phone worked. (not a single one). The workers were helpful and kind, but there was nothing that they really could do to help with the things that were really bad. Overall we did not enjoy our time at Belgrade airport - as it was just not set up well and not clean.
Experience At AirportTransit
Date VisitSeptember 2019
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
3/10

"Toilets are very dirty"

(Vietnam)

Not Verified | Before exiting the aircraft we were greeted by police selecting people like the Gestapo without any explanation. Toilets are very dirty. On arrival bag opened and my lock was broken to check contents before claiming my baggage and customs officers where quite rude and yelling at people. On departure again very rude security which treated me and my spouse as terrorists. Again dirty toilets and no option to bring any liquid to airplane due to security screening being done just before boarding aircraft. Overall as frequent flyer I give it low score since it deserves one definetly.
Experience At AirportArrival and Departure
Date VisitMay 2019
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
no
9/10

"very polite and helpful"

(Slovenia)

Trip Verified | Belgrade Airport is very interesting. Quick check in and boarding the plane. Staff at the airport are very polite and helpful. Shops at the airport are also nice to get some last things from the trip.
Experience At AirportDeparture Only
Date VisitAugust 2018
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
9/10

"clean and quite well equipped"

(Greece)

Trip Verified | The airport is recently renovated, very clean and quite well equipped. The most important is that it still being improved always. They provide free 24 hours wifi internet, very good seats and beds. A small museum of art is added too. The view from inside is really nice. The airport is not crowded and the accommodation is here is very pleasant. Security measures are also less strict. Around the airport you can even visit a restaurant or a cheap taverna for the workers of the airport with super food. Bravo to Serbia, bravo to Belgrade.
Experience At AirportArrival and Departure
Date VisitJuly 2018
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
1 to 10 of 59 Reviews