Belfast City Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 71 reviews
4/10
No Skytrax Rating
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2/10

Belfast City Airport customer review

I'm downgrading my opinion of this airport - services have expanded but the terminal has not - it is now very cramped airside and landside - I have heard today that the airport is now seeking planning permission for a 590m extension to the runway - more flights - more misery in the terminal.
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3/10

Belfast City Airport customer review

I would agree with the comment that given BHD's recent route expansions and the arrival of Ryanair (groan!) the security queues are horrendous especially first thing in the morning and late afternoon. What used to be a compact business type airport is turning into a low-cost hub and with it come the world and his wife stag-weekenders - but the food upstairs land-side is very good in my experience (if pricey!)
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2/10

Belfast City Airport customer review

The arrival of budget carrier Ryanair and the expansion of routes by existing carriers have pushed this once neat and friendly little airport way beyond its reasonable working capacity. The security screening area now has regular 30/40 minutes delays. Although equipped with three x-ray machines I have never seen more that two in operation and on many occasions only one in use. This airport is desperately in need of passenger area expansion and is looking decidedly tatty in many areas.
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1/10

Belfast City Airport customer review

I am at a loss to understand the rave reviews given here. The airport is smallcrampedand the security (particularly first thing in the morning) a nightmare. I stood for almost 20 minutes at 0600 with no baggage having checked in online and as a result almost missed my flight. The choice of bar/restaurants is poor and the place has a feel of needing a good clean. The seats were hard and grubbythe taxi queue was long and when one was obtained turned out to be around £5 more expensive to go home than it did to arrive. The public transport is a joke(for trains) and the traffic on an evening can be hectic with the rush hour. I avoid this airport whenever possible
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Belfast City Airport customer review

I agree with Mike Davies if you want to eat or drink at this airport do so landside upstairs (if you have enough time). It's just a short hop downstairs and through security to the departure gates. The airside bar and food areas are invariably very busy.
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Belfast City Airport customer review

Nice small airport - Arrivals involved very little walking and even with baggage you can be out of ther terminal in about 10 minutes from getting off the plane. Car hire also simple and only a short walk to the carpark. When I departed at 6pm the airside lounge was very full with only a small bar with 8 tables - I had to do some work so I struggled. My advice - stay landside in the bar upstairs if you want some space then go through security nearer the time of your flight.
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Belfast City Airport customer review

Belfast city airport far exceeds the limitations of it's more substantial neighbour at Templepatrick. It is easily accessed by road from North Down around and Belfast city itself. Why there is no rail station simply beggars belief. The rail track runs about 50 metres past its entrance so NIR or Translink should sort that out immediately. Facilities inside are clean and all plane departures are easy to get to.
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Belfast City Airport customer review

All in all a neat and tidy regional Airport convenient to the City Centre but the trek to the Rail Link is somewhat exasperating-doubtless Northern Ireland Railways will move the station-when if ever they have the funding! Hopefully it will not over expand thereby keeping its' local and friendly position.
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Belfast City Airport customer review

I entirely agree with James Brown. The Belfast-Bangor commuter railway runs right past the airport but the new terminal is too far from Sydenham railway station. A new station for the airport is urgently needed.
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Belfast City Airport customer review

The new terminal building is a vast improvement on the old shed (no really it was a shed...). Bright light airy and easy to find your way around. Definite premium feel - hence largely business passengers flying on full-service airlines such as BA and BMI. Some queries though - the space for security between land- and airside is cramped and passengers queue in the main entrance hall for this. And with the move from the old terminal (at the southern end of the airfield) the NIR rail station at Sydneham is now accessible only by requesting a shuttle bus and the bridge to it across the dual carriageway is not an attractive welcome for passengers continuing their journey with public transport. Surely a new rail station at the northern end of the car parking (where the rail line passes under the motorway and is back on the same side of the road as the terminal) would be a welcome investment?
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