Belfast Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 164 reviews
2/10
No Skytrax Rating
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4/10

Belfast Airport customer review

The staff are all very helpful and very professional and what's more there are frequent bus connections just outside the airport terminal which is of great relief to all without cars. The airport will be able to rival some of the world's finest when then new improvements are implemented i.e. when the new terminal and multi-storey car park are completed sometime by 2015 I'm not certain when exactly - but it will be a must see for those who wish to experience a good time.
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4/10

Belfast Airport customer review

Staff are friendly and the airport is quite easy to get around from check-in to the boarding gate. BFS needs to have more air bridges - only have one at gate 22 which continental use every day for their service to Newark. Security staff can be a bit rude at times.
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1/10

Belfast Airport customer review

The only gripe I have about this Airport is the security. The long queues the unfriendly security staff. The long wait if your bags have to be checked. On one occasion there was a chap in front of me who had flown in for a connecting flight to Europe - when he went through security they said that the plastic bag that he used for the liquids was too big. He said that he always used this one at every airport. So they took out a ruler and measured it - it was 5 mm over and they told him he would have to buy one from the machine conveniently placed after the security for £1.
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5/10

Belfast Airport customer review

I found the airport user-friendly in all senses. All the employees are helpful and welcoming the facilities are good and even when my flight out was over 2 hours delayed I found it pleasant enough not to mind the delay and it was also uncrowded.
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