Beijing Daxing Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 4 reviews
6/10
No Skytrax Rating
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1/10

"worst airport I have ever visited"

(Russian Federation)

Trip Verified | The worst airport I have ever visited. We arrived at 2am and spent more than 5 hours in the queue at the border control. Only one exhausted inspector served all the flights at the night time! I have paid more than 100usd for Mummian airport hotel to rest for. But spent only 2 hours in the room due too awful management of the PKX airport. Completely stupid and passenger unfriendly management. My advice is to avoid this airport if you can. On the way back I stayed in the bus for 1 hour near the gate. My flight has been delayed, but the airport staff have started boarding and detained all the passengers in the packed bus for more than 1 hour.
Experience At AirportTransit
Date VisitMarch 2024
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
6/10

"the airport is very empty"

(Singapore)

Trip Verified | Big, nice and clean airport. But that’s all. The airport (international departure) is way too big, the airport is very empty. Check-in is very frustrating. Travelled with Qatar Airways and always have had pleasant experiences with them. Not at Daxing airport. 2kg overweight for 2 person was an issue. Needed to re-arrange. After that the check-in lady wanted to weigh the cabin luggage. That was slightly overweight as well. But she wanted to charge 40USD/kg. Although it is the airlines right, never had this experience before with Qatar Airways. She didn’t want to issue the boarding pass until we cleared some stuff. After some negotiations we said we will clear at the gate. This frustrated the journey. At the end they did not check anything at the gate. The queue at the check-in counter was very long. After queuing for a while we realised a separate queue for online-check-in. Time wasted. The signs were not clear and the personnel was not pro-active to inform people. You also need to do a health declaration (arrival and departure). But the machine at the airport is a joke and doesn’t work most of the time. The security check checks every inch of your body, never had this experience as well. They have to take a photo of you prior you clear immigration, at the immigration and when going through security. Every baggage you have they need to take a photo of you and the baggage. For what?! Shops were closes in the evening (after 10pm) and hardly any food courts or restaurants. Disappointing. The connection to the airport is not so convenient: high speed trains every hour or so from Beijing West Railway Station, but the tickets need to be bought in advance. Or metro, but if you are coming from downtown, you need to change metro couple of times. Taxi would be an alternative. Overall, I would prefer Beijing Capital International Airport.
Experience At AirportDeparture Only
Date VisitJune 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
9/10

"design is very grand and novel"

(China)

Trip Verified | The traffic of Beijing Daxing airport is very convenient. You can get there by high-speed rail. The design of Daxing airport is very grand and novel. There are many self-service check-in machines in Daxing airport. There are many open windows at the manual check-in place, and the queuing time is short. The efficiency of security inspection is high, but there are few open channels, which leads to a long queue time. After passing the security check, there are many restaurants in it, and the price is the same as that in the urban area. The departure and arrival of Daxing airport are mixed. There are many turntables at the baggage claim area, and the waiting time is very short. It's just that the airport guidelines need to be improved. I was a little confused when I went to Daxing airport for the first time. Airport WiFi is fast and supports takeout at the gate.
Experience At AirportArrival and Departure
Date VisitJuly 2020
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
6/10

"a long way from the immigration"

(United Kingdom)

Not Verified | As might be expected, clean and efficient. In fact, arriving at 07:00 the place was empty - there seemed to be only one other flight arrival around that time. But the gate is a long way from the immigration hall. There are moving walkways but it nonetheless took a while. Then a long wait for baggage. My main gripe, though, and a cautionary note: my Swiss army knife was confiscated at the train station. Carefully packed in checked baggage, never in carry-on, so no problem for the flight. But getting in to the ticket hall for the train to Beijing baggage is inspected and my knife was not allowed. Be warned! This made it an expensive train ticket. I would have enjoyed a coffee and snack but neither airport arrivals or the train station had anywhere open.
Experience At AirportDeparture Only
Date VisitDecember 2019
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages 12345
Airport Staff 12345
no