Small compact airport run in a lazy manner. At busy times its not unusual to wait 45 minutes or more to check-in at the Swiss desks due to limited staff. There is almost no use of jet ways (despite there being plenty on the apron) and anyone with walking difficulties will be frustrated by the poor gate design which fails to consider access (lots of stairs) and the attitude of indifferent staff who meet requests for assistance with shrugged shoulders. There is an extremely limited choice of duty free shops and cafe's in the airport. Getting to and from the airport is via the number 50 bus which runs at regular intervals to the city or by taxi which are among the most expensive in the world - more than double the rates of London cabs.