✅ Trip Verified
| Quite a lot of 'rearrangement' has taken place since my last visit, some of which I was aware of from reading Skytrax reviews. Leaving Basel for a non-Schengen destination, there is a larger passport control area just before the departures areas split for the fingerdocks, with lanes to queue in. If your flight departs from Gates 20-21 you should turn right after the passport check to access your gate - these had previously been French side gates. On return, the some of the criticisms raised by travellers have been addressed. On arriving into the lower level corridor, there are now yellow multilingual signs advising passengers where the final toilets before passport control are (ie at the start of the corridor) and further signs to inform passengers that there are no toilets beyond this point. On the day I travelled, the travellators were not working, possibly to avoid a crush where they and the regular walking channel converged. On reaching an area closer to passport control, there are roped off 'channels' to control the number of people converging on the passport control booths. These worked well as our flight was the only one arriving at that particular time from London Gatwick, but I could imagine that if there were to be several flights arriving, there could be a large number of people waiting to be processed. Processing was quick and friendly, but only two booths were staffed. I don't know the reasons behind this, but it would be good to hear back from other travellers if more booths are staffed at peak arrival periods. The best news was that my luggage was already arriving in the baggage hall once I emerged from immigration! I appreciate that we have been spoiled in the past using BSL with little queuing and generous staffing levels. But the world moves on, and not always as we would wish. These controls are necessary for processing non-Schengen flights and I suspect that they will be even more justified if (or when) Brexit happens. Expect a wait time for processing as in many other airports and be patient. And if you just happen to get a speedy passage, count it as a bonus!