Barcelona Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 258 reviews
3/10
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2/10

Barcelona Airport customer review

(United Kingdom)

Terminal 1 is large bright and airy with plenty of staff. However the really crazy arrangements of Gates D and E mean that once through passport control you cannot take advantage of the excellent range of shops - only a duty free and newsagent! There is a sign inviting you to take advantage of shopping but it does not point out the significance.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Barcelona Airport customer review

(United Kingdom)

Barcelona Airport was one of my favourite airports in Europe what is now terminal 2 had some of the best shops cafe's bars duty free. In fact it had the lot in a very large area and was clean and very efficient. Now most of the shops are closed areas are blocked off some staff are clearly unhappy especially in the over priced coffee shops and are quite rude to customers. There is a sign that tells you that you cannot go back through passport control in one area but it tells you when you are already through There were crowds of people trying to get in so the duty fee closed before they could get to them do not travel from terminal 2.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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5/10

Barcelona Airport customer review

(Germany)

Terminal 1 is wonderful. Very bright a lot of glass and a huge sensation of space everywhere. You could eat from the floor as it's very clean. Great selection of food outlets and shops. Transiting is very easy as you would not need to clear security unless you travel from a non Schengen flight. Good public transportation options to downtown. Free Shuttle to Terminal . Definitely my preferred airport in Spain.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Barcelona Airport customer review

(United Kingdom)

Went through Terminal 1 a month ago and glad to report that the airport has staff waiting before you enter passport control for Section D to warn you that there is no going back to the rest of the airport and that there is only a McDonalds airside.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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5/10

Barcelona Airport customer review

(Australia)

Beautiful modern clean light. Long Hangar style which results in easy navigation. However be careful with Gate D! We went through then couldn't visit the wonderful shops.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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4/10

Barcelona Airport customer review

(Hong Kong)

I had the same problem as many other travelers while departing. I was flying to Singapore and the boarding pass said Gate D. I found out that once you enter gate D you can't go to the shopping area one floor bellow and you are stuck on the floor with nothing but a McDonalds. But otherwise it is a good airport.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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5/10

Barcelona Airport customer review

(New Zealand)

The new T1 is immaculate and clean. Plenty of shops in the Schengen area and no shortage of seats on this early morning flight. Security and Check-in was very quick as well.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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1/10

Barcelona Airport customer review

(Canada)

If you're travelling outside the euro area make sure not to go through passport control area until you have purchased everything you're going to need for the trip. Otherwise you'll just end up watching all the shops from upstairs while having access to nothing other than a Mcdonald's and a duty free shop. We just wanted to buy a book or magazine for our 8-hour flight but no we couldn't do it because 95% of the shops weren't accessible. We tried to go back but they kep telling us it's "impossible". We tried to complain to info desk and security but they were completely unhelpful and dismissive.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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4/10

Barcelona Airport customer review

(Spain)

I reviewed Barcelona airport back in December 2009 and commented then that there was a stark difference between terminals 1 and 2 in terms of facilities and shops etc. Almost a year later and some things have changed but not so much as you may think. Terminal 1 remains the main terminal for major airlines and medium to long haul flights. While the overall facilities have not changed those flying from sections D and E of this terminal will thankfully notice that catering facilities are now available. These two sections were previously cordoned off from the remainder of the terminal and once in you cannot leave. Incredibly both sections offered nothing in the way if refreshments or shopping until very recently. It's in terminal T2 however where most has changed. In an attempt to fill this white elephant with passengers the airport has sought to attract several new airlines with extremely low fees. There is no better example than the recent arrival of Ryanair; a quick look at their fees would indicate that they are operating from the airport free of charge! The result then is that T2 is now teeming with activity. On passing through today almost all checkin desks were open and the place was almost full to capacity. Unfortunately however the decline in passenger numbers in 2009 has had a drastic effect on retail outlets operating from mthis terminal. Of the around 100 or so retail and catering outlets I would guess that 80 are now in a permanent state of closure. It is quite depressing passing through the hoards at security to be greeted by row after row of boarded up shops and cafeterias. With the exception of one or two specialist outlets a couple of coffee shops and one restaurant there is literally nothing else to occupy the time. Another unusual aspect is that arrivals and checkin at terminal T2A are also now closed; all entry and exit is now via T2B. Ultimately then while it's good to see the airport attempting to increase it's passenger numbers but maybe it's a case of too little too late. If you are flying through T1 you are still going to experience a pleasant enough journey T2 on the other hand remains soulless and boring.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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5/10

Barcelona Airport customer review

(Canada)

This is an outstanding airport. Clean efficient excellent toilets good climate control with a large variety of stops and eating places. Be prepared however for long walks to distant gates and somewhat confusing signage especially for first time arriving passengers.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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