I have never been to such a chaotic airport with so little customer service and following our experiences on 16th December 2006 we hope never to have to travel to/via Barbados again. Late arriving connection flights are a standard issue in today's travel world but to find no transit facility and an hour-long immigration queue when you only have an hour left to departure following the delay is beyond frustration. Why does an airport that has so many transit passengers not provide a transit facility. Many people on our incoming flight from Grenada/Tobago missed their connections and we only caught ours due to persistent nagging of the Information Desk staff one of whom was charming the other disinterested and the goodwill of Virgin Atlantic possibly enhanced by the fact that we had checked in online from Grenada in the morning. I will recommend to everyone I meet that they do not travel to/via Barbados in future. I can understand congestion and extenuating circumstances but the complete lack of interest from the majority of staff was incomprehensible and totally adverse to tourist relations. The stress caused by this experience at the end of our holiday to the beautiful island of Grenada almost totally destroyed the benefits of a relaxing Caribbean holiday. The fact that no-one can be bothered to reply to my emails requesting an explanation of the issues only compounds the issue.