Banjul Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 13 reviews
3/10
No Skytrax Rating
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2/10

Banjul Airport customer review

A very basic airport. Arrival reasonably speedy - agree with previous reviewer that porters can be a little overzealous with "offering" to help. Departures poor. Fairly quick processing of passengers through queues - but horrified that security consisted of a metal detector arch and a very cursory hand inspection of carry-on bag. Totally inadequate amount and quality of seating and dreadful toilet facilities with charter flights [predictably] departing around the same time.
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3/10

Banjul Airport customer review

For a west african country it is quite good with reasonable if basic facilities. The biggest problem here is the baggage reclaim for inbound passengers and the porters who do not seem to understand that some people can carry their own bags and do not require their services. The runway is one of the longest in Africa but sections of it are fairly bumpy I have landed several times here with more than a few bounces !
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3/10

Banjul Airport customer review

By African standards this is a very good airport. The building appears to be about 20 years old. Because of the tourists it caters for a lot of people. Arriving on a large aircraft will mean long queues for immigration but they do move quite quickly. Baggage claim is also a bit chaotic because the luggage carousels are not big enough. Bags are xrayed on the way out but they will give up when the queue gets too long. Most people will then be taken to a couch by their tour company. Departure procedures are OK. There might be queues at check in but no worse than any other airport. The departure lounge is OK with a few shops/bar and there is a basic business lounge on the top floor. None of the staff asked for money and were quite helpful. Overall a good experience.
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