✅ Trip Verified
| I had a nine hour layover in this airport recently. I decided that on arrival I would transit (from international arrivals to international departures), buy a book to read and spend some time in a pay lounge. Arrival was at a gate (instead of standing remotely, as is often the case), about 400 metres walk to the transit area, and there were moving walkways most people used. When I arrived at transit security there was a line of about 50 people, staff looked to be under pressure and were grumpy, but I still was able to get through to the departure level in a reasonably short time. I then managed to buy a novel in an Asia Books outlet that kept me entertained, but it was from a relatively small and not very interesting selection. As other posters have mentioned, the air-conditioning in this building is not great, and the area I found myself in was warm and unpleasant. Instead of waiting in this area (my pay lounge booking still required a wait of several hours before I could enter), I went searching for a better place and found one in F area that at this time of day definitely was cooler and a seat became available not long after I arrived. I connected to the free airport wifi (I normally use AIS free airport wifi), but even though in my experience it's an OK service, it is limited to a couple of hours, so something to keep in mind. While I waited I avoided going near any food outlets as their pricing is probably three or four times what you’d pay elsewhere. It’s true that there’s a food court in the building, but that is landside, and not available in International Departures, where you can expect to pay four times the street price for a bottle of water, and four times the street price for a typical Thai treat, mango with sticky rice. Outlets are often crowded and the staff rude: I don't see the value. I used a pay lounge (I bought entry through a third party before I arrived in BKK) which offered free wifi for the time I was there, comfortable seating, a wide range of hot and cold foods from a buffet selection, drinks (water, fruit juices, beer and wine) — and importantly, shower facilities. it cost about B1,000 but compared to the cost of buying these products and services ‘unbundled’ elsewhere in Departures, it was good value. Closer to departure time, the walk from the lounge to my departure gate meant walking from one side of the terminal (F) to the other (A), taking more than 20 minutes. There’s very little in the way of moving walkways when you move across the terminal, so until you get to the departure area there’s little choice but to keep walking (much easier if you only have the lightest cabin baggage with you). Maybe the airport wants people to embark on a buying expedition through the shops on either side, but in my opinion there are better bargains to be had elsewhere. Flights to Australia have an additional security check before you are allowed in the departure lounge. The staff always check for liquids, so my advice is to drink any bottled water before you arrive and if you have bought liquor at duty free, ask the sales staff about picking it up after departure gate security. The departure lounge itself had adequate seating for a heavily booked A350, and there were toilets. Overall, the airport functions OK but Singapore is a much better transit airport.