Bangkok Don Muang Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 117 reviews
4/10
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Bangkok Don Muang Airport customer review

Travel tip for BKK. Don't wait for a taxi with all the other arriving passengers just walk (or get lift) up to departures (1 floor directly above) and hail a taxi that has dropped off departing passengers. It will save time and you won't get hassled by touts while you are waiting. Also I have found that they will treat you like a local and go off the meter (negotiated fares are almost always more than the meter).
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Bangkok Don Muang Airport customer review

Bangkok airport has been improved for the past few years. However because of the layout of the terminal it is not a friendly airport for some transfer/transit passengers. I recently flew on a SQ flight from SIN to KIX with a stop at BKK with two small children. We had only 45 minutes stopover in BKK late at night but we were asked to get off the plane with all our belongings walk around 500m go up the stairs go throgh the security and walk 500m again to go back to the same gate (and the boarding has already started). I understand the importance of security but the airport should be a little more family friendly for example not closing the stairways closer to the gate in order to go upstairs for security. Other than that it is a quite good airport.
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Bangkok Don Muang Airport customer review

Flown into and out of Bangkok Don Muang Airport a couple of times. It's fast and efficient with queing/waiting times for luggage/check in minimal in both directions. It's not to hot to look at but with it's age is expected. Landing and going through the international arrivals exits is a bit overwhelming with some very pushy people trying to push you into there taxis/tours or to other less scrupulous places but if you keep your head down and act as if you know where your going you can generally get through. One tip it's relatively tiny considering but the airport does make a small charge on top of the usual taxi fare for hiring a cab from the taxi rank at international arrivals so just go up one floor and pick one up from the hundreds that drop people off every minute at departures - just a couple of floors up in the lifts. Overall the airport is great if your running through it quickly but not so good if your hanging around for your flight. Airport hotel is ok but I prefer to stay at the Miracle grand (just 5mins down the expressway and much newer/nicer) or the Sofitel Central Plaza to do shopping at the same time.
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Bangkok Don Muang Airport customer review

Flew in and out of T2 at BKK in the past week. Baggage retrieval and immigration was fast on arrival and we were out of there in no time. We found security checks on departure to be tighter and more in number than in other airports we departed from during our holiday (CNS SIN LHR AMS SYD) but we had no problems with this and all done by staff with a pleasant and efficient approach. A metered taxi between the airport and our hotel in Siam Square cost approx USD$8 an easy and inexpensive option. Yes the opening of the new airport later this year appears timely but for the present Don Muang has all the facilities retail and food outlets one expects to see at an international airport terminal. It serves its purpose. The Thai people are generally pleasant people to deal with and we found travelling in and out of BKK to be a relatively painless experience.
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Bangkok Don Muang Airport customer review

Arrived Bangkok Don Muang Airport from Dubai with a connecting flight to Krabi and returned a few days later. Be warned that if you have just arrived on an international flight and need to connect up to a domestic one you are in for quite a walk. Terminal 1 has no aesthetics - tt does the basics of the job and that's it. The bizarre departure tax requirement was a bit surprising. I found the toilets to be exceptionally clean and shops are ok for souvenirs. Overall not a great airport but then again not amongst the worst either. Anja Lieder's remarks are in my opinion more accurate- especially pertaining to customer service and helpfulness.
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Bangkok Don Muang Airport customer review

Flew out of T2 in the early hours of 5th November. Found it to be a pleasant experience and not too busy at that time of night. Clean & tidy. Didn't appreciate the over pushy duty free sales assistants. Is every shop King Power? Maybe the new airport will offer more duty free choice.
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Bangkok Don Muang Airport customer review

It's all been said before but BKK needs a massive refit and the new airport can't come quick enough. The worst thing is the complete lack of seating if you can't get into an airline lounge. When the flights depart in the evening and very early morning the airport is crammed with people and you can't even sit down!
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