Bangkok Don Muang Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 112 reviews
4/10
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Bangkok Don Muang Airport customer review

One of the best kept secrets about BKK Don Muang is the inexpensive food court at the far end of Terminal 2. Start one level up from the lowest arrivals level. Go as far as you can to the southern end of Terminal 2 in the general direction of the Domestic Terminal. Walk past the bookstore on the right and around the 7-11. At the start of the long elevated "tube" that leads to the Domestic Terminal you'll see it on the right. It's clearly signed. If you find yourself looking at parked cars instead of the "tube" you are in the right spot but on the wrong level. The place is used mostly by Thai airport workers plus a few savvy travelers. It serves a wide range of Thai food so some (though not all) of the food is spice. It uses a coupon system in increments of 5 baht. Buy coupons before you choose your food drink etc. You can eat very well for 30-35 baht. And it really is delicious. A wonderful place if you just arrived and you need a meal before heading for town or if you are catching a no-frills flight that doesn't serve food. I hope they are planning something similar at the new airport.
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Bangkok Don Muang Airport customer review

I agree with Derek Moore regarding the Taxi situtation on the departure level. Me as a fluent Thai speaker and resident who flies into BKK every week I do take the Taxi's on the upper level but must make it clear to them where I want to go and make sure they operate the meter correctly (I know the fare home so they cannot play tricks on me). However I would strongly discourage people who do not know BKK and who do not speak Thai to take a cab there especially not at night and its needless to say that women should avoid this at all costs. As a matter of fact most crimes against foreigners in Thailand are committed during the Taxi rides to and from the airport.
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Bangkok Don Muang Airport customer review

Reading some of these reviews on Bangkok airport I would like to say that the Taxi booth at arrivals is spot on all very safe and cheap too pay your Baht 300 in my case and thats it. Bad points very few lifts in T1 T2 and when you do find one watch the doors they stay open for about 3 seconds before trying to crush you which you may then find yourself going up and down floors without even getting out. No need to shop around in all the different duty free stores as the airport operates a one price system and other than cigarettes and sprits prices are more expensive than UK duty free. If you fancy a spot out of the way drinks food etc try the little bar upstairs near Burger king they have a outside area too nice at 6am a bit warm at 3pm just be careful about leaving un-checked baggage outside as its not visible.
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Bangkok Don Muang Airport customer review

People recently recommending that it pays to go to departures to pick up a taxi are missing the point. The 'official' taxi desks outside T's 1 & 2 incur a surcharge of thb50 which is less than £1 sterling just over $1 US. The fare downtown on the meter will then be less than a further thb200 or so. Work it out ! Compare that with LHR CDG JFK or the like ! The desk staff record the taxi number and destination so this acts as a security check and deterrent for the driver to not try any tricks. The drivers dropping off upstairs are unregulated and are more likely to refuse to operate the meter and/or to try any of the well known scams some of these guys get up to. Every year people are robbed or worse by airport taxi drivers and whilst I do not imagine that any statistics exist to prove my point my bet is that it will be the unregulated ones who are doing the majority of the offending. The departures option is probably okay for regulars who know where they are going and who can speak a little of the language or for two or more men travelling together but I would not recommend inexperienced visitors especially singles - and certainly not single women - to go this route.
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Bangkok Don Muang Airport customer review

I've also used Don Muang airport several times. Although it's not as pleasant as some other newly opened international airports around the world but I found it fairly convenient. For the airport tax I think most people misunderstand the way it works. If my understanding is correct the Bkk airport tax is not included in the ticket price as other airports do. Which means if you make a connection flight within the airport and don't pass through the immigration you are not paying airport tax at all. Therefore most people feel like they have to pay as much as THB500 upon passing the departure immigration check. I suggest you all ask for the breakdown of taxes upon the purchase of your air ticket instead of getting frustrated with this kind of arrangement. I'm sure that many other airports also work this way.
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Bangkok Don Muang Airport customer review

Travel tip for BKK. Don't wait for a taxi with all the other arriving passengers just walk (or get lift) up to departures (1 floor directly above) and hail a taxi that has dropped off departing passengers. It will save time and you won't get hassled by touts while you are waiting. Also I have found that they will treat you like a local and go off the meter (negotiated fares are almost always more than the meter).
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Bangkok Don Muang Airport customer review

Bangkok airport has been improved for the past few years. However because of the layout of the terminal it is not a friendly airport for some transfer/transit passengers. I recently flew on a SQ flight from SIN to KIX with a stop at BKK with two small children. We had only 45 minutes stopover in BKK late at night but we were asked to get off the plane with all our belongings walk around 500m go up the stairs go throgh the security and walk 500m again to go back to the same gate (and the boarding has already started). I understand the importance of security but the airport should be a little more family friendly for example not closing the stairways closer to the gate in order to go upstairs for security. Other than that it is a quite good airport.
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Bangkok Don Muang Airport customer review

Flown into and out of Bangkok Don Muang Airport a couple of times. It's fast and efficient with queing/waiting times for luggage/check in minimal in both directions. It's not to hot to look at but with it's age is expected. Landing and going through the international arrivals exits is a bit overwhelming with some very pushy people trying to push you into there taxis/tours or to other less scrupulous places but if you keep your head down and act as if you know where your going you can generally get through. One tip it's relatively tiny considering but the airport does make a small charge on top of the usual taxi fare for hiring a cab from the taxi rank at international arrivals so just go up one floor and pick one up from the hundreds that drop people off every minute at departures - just a couple of floors up in the lifts. Overall the airport is great if your running through it quickly but not so good if your hanging around for your flight. Airport hotel is ok but I prefer to stay at the Miracle grand (just 5mins down the expressway and much newer/nicer) or the Sofitel Central Plaza to do shopping at the same time.
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Bangkok Don Muang Airport customer review

Flew in and out of T2 at BKK in the past week. Baggage retrieval and immigration was fast on arrival and we were out of there in no time. We found security checks on departure to be tighter and more in number than in other airports we departed from during our holiday (CNS SIN LHR AMS SYD) but we had no problems with this and all done by staff with a pleasant and efficient approach. A metered taxi between the airport and our hotel in Siam Square cost approx USD$8 an easy and inexpensive option. Yes the opening of the new airport later this year appears timely but for the present Don Muang has all the facilities retail and food outlets one expects to see at an international airport terminal. It serves its purpose. The Thai people are generally pleasant people to deal with and we found travelling in and out of BKK to be a relatively painless experience.
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Bangkok Don Muang Airport customer review

Arrived Bangkok Don Muang Airport from Dubai with a connecting flight to Krabi and returned a few days later. Be warned that if you have just arrived on an international flight and need to connect up to a domestic one you are in for quite a walk. Terminal 1 has no aesthetics - tt does the basics of the job and that's it. The bizarre departure tax requirement was a bit surprising. I found the toilets to be exceptionally clean and shops are ok for souvenirs. Overall not a great airport but then again not amongst the worst either. Anja Lieder's remarks are in my opinion more accurate- especially pertaining to customer service and helpfulness.
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