Athens Airport

Customer Reviews

3 star Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 154 reviews
5/10
3 star Skytrax Rating
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6/10

"has no single pedestrian moving walkways"

(Greece)

It is surprising that such a new airport (in operation since 2004) has no single pedestrian moving walkways so a passenger has to walk all the way to the other end to the gate. This is so tiring after a long flight, even more bus transport is still in use especially by the local airline Aegean as if we are still tens of years ago. There is an abundance of shops, cafeterias, the airport is very clean, however with long waiting lines here and there. Last but not least ever so often we find passengers taking a nice nap just before the gates and nobody cares. An impressive rather colourless airport, surprisingly without moving walkways, very tiring at times especially for slow movers that have to walk a long distance (My flight was 22/11 on A3912, Athens - Larnaca).
Experience At AirportArrival and Departure
Date VisitNovember 2016
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
9/10

"extremely well organised"

(United Kingdom)

Verified Review | Athens Airport is one of the best airports in South East Europe. Just a few points: Extremely well organised. Airport layout simple even for children to navigate. Signage 10/10. Always enough parking (long & short term). Since the move of the security control location last year, there are now numerous shops and restaurants after you clear security. Clean, spacious, nice views and lots of natural light everywhere. Security is always quick, even during peak times. There are some negative points however, which keep the airport out of the top airports list: Non-schengen area doesn't have many shops. However, there aren't that many flights so a lot of improvement is required. Check-in area can be crazy-busy at times, especially in the very early hours (6am). Seats in the departure gates are not comfortable. If your flight is late, they can cause lots of back pain.
Experience At AirportArrival and Departure
Date VisitAugust 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
5/10

"security is usually fast"

(Greece)

Schengen and non Schengen areas incomparable with the Schengen being much, much better. Shops, food, staff atitude, lounges - all better in Schengen. Aegean/Star alliance Lounge is smoky with very cheap selection of food and beverage, poor seating. Security is usually fast even in busy times. Passport control is always very slow with not enough immigration officers - typical in Greece public sector.
Experience At AirportDeparture Only
Date VisitNovember 2016
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
9/10

"provided an excellent rage of shops and restaurants"

(Austria)

Verified Review | Athens airport provides good signs in the tranist area which makes it almost impossible to get lost. The terminal building was clean and provided an excellent rage of shops and restaurants to enjoy the Greek cuisine. Aditionally, the and the priority ground handling worked remarkably well.
Experience At AirportTransit
Date VisitMarch 2016
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
7/10

"airport itself was easy to navigate"

(United States)

The Metro connection from central Athens was simple, the airport itself was easy to navigate, signage was good, there was enough seating and the toilets were clean. The staff were helpful, but not over the top with courtesy. Lines for all of the usual security checks were manageable and the immigration check was quick: He sees my US passport, looks at my photo, looks at me, stamp and I move along. Exactly the way it should be. This was my first time using Athens airport and my feelings are positive.
Experience At AirportArrival and Departure
Date VisitOctober 2016
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
yes
7/10

"good transit and departure"

(Sweden)

Verified Review | Good transit and departure at Athens airport. Good price of food outside security area. The free wi-fi in the airport was working at times. New login required every 45 minutes, had trouble accessing again, probably because of many more users on second try. Toilet facilities were good and clean. Also good bus and metro service from many parts of Athens.
Experience At AirportTransit
Date VisitOctober 2016
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Wifi Connectivity 12345
yes
10/10

"well sign posted, short queues"

(United Kingdom)

Arrived at Athens Airport early on 5th September after red eye from LHR on an excellent Aegean Airlines flight. Could not disagree more with the previous review. Our transit to a connecting flight to Mykonos could not have been easier. Well sign posted, short queues, well lit with 'no dark corners' and it certainly does not look old. Staff were polite and efficient and we boarded on time from a comfortable departure area. Shops and places to eat are plentiful. A good airport.
Experience At AirportTransit
Date VisitSeptember 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
3/10

"looks old and unfriendly"

(Poland)

Verified Review | Really boring, dark and unfriendly airport. From crowded and not organized check-ins, through chaotic security control (we went though with two 1-liter bottles of coke), to dark, crowded, unpleasant gate areas. Airport is grey and blue, nothing to remember, looks old and unfriendly. Duty free shops are just a standard selection, nothing special, everything looks cramped and congested. Hard to belive it is only 15 years old - looks much older.
Experience At AirportArrival and Departure
Date VisitSeptember 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
8/10

"adequate seating and toilet facilities"

(South Africa)

Have been utilizing Athens International for a number of years now connecting to the Greek Islands and cannot fault any specific negative when one considers the actual purpose of airports. Adequate seating and toilet facilities, a number of F&B outlets and sufficient retail offerings if that is your "thing" within the constraints of any airports. Same again in 2017.
Experience At AirportArrival and Departure
Date VisitAugust 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
9/10

Athens Airport customer review

(Australia)

Verified Review | I flew Aegean Airlines from Corfu to Athens to get a connecting flight from Athens back to Australia. On arriving atAthens airport I found it very easy to navigate. Bags were out quickly and so too through customs and passport control - to be expected because it's a domestic flight. Still, makes for an easy transit. Easy to find information and I jumped on the train quickly to see the Acropolis before I left. Train into the centre large, outdoors and easy to use. My feedback for improvement would be install self-service baggage lockers. I lost time having to queue to check in my luggage while I had a few hours spare and it's a flat rate of E7.50 which I think is expensive. Bear in mind Australians lose money at every purchase in Europe with the exchange rate. Just install self-serve lockers like other airports - people can come and go as they please. There could be more entrance queues to get through passport control and bag check. But maybe this is just because I was running a bit late. Compared to always long wait times departing Sydney and Melbourne airport, it's still easier. There were long queues to get food. Some water coolers would be good to install. I didn't need food but if I wanted to buy duty free, I'd have to be there early to queue - I could've bought something but didn't bother because of wait times. Excellent WiFi connectivity. For me and I would daresay most Australian, NZ travellers who usually travel multiple European destinations in one long trip (a completely different travel experience to lucky Europeans who can take short weekend breaks and scoot around with small cabin bags) WiFi is very critical to me having a poor to an easy travelling experience. I'm not going to buy a SIM card in a destination for a few days so rely more on WiFi when in Europe than when travelling in Asia or at home. WiFi signal very good well but it's annoying to have to sign up an account. Why bother? There's no compliance on WiFi use anyway.
Experience At AirportArrival and Departure
Date VisitAugust 2016
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes