Athens Airport

Customer Reviews

3 star Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 107 reviews
6/10
3 star Skytrax Rating
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10/10

Athens Airport customer review

(United Kingdom)

Arrived at ATH from LHR which is a complete mess in comparison. Had 60 mins transit time for a connection to Mykonos. The arrival area was clean spacious and bright. Arrived at the departure gate for the connection in plenty of time. No problems at all. Spent a day in Athens for the return flight to LHR so arrived at airport by taxi. Approach roads to airport are in excellent condition with clear and ample signs. Drop off is right outside departures with the Aegean check in area right in front. Check in was quick efficient and polite. Duty free area is well positioned throughout the departure concourse with plenty of shops and products for sale. It's a bright clean and professional airport with facilities for all. A pleasure to use it.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
8/10

Athens Airport customer review

(Canada)

I like this airport. It is bright has good shops security lines are fast and there are museum displays that are very interesting. It is easy to get around. Overall a good experience although I found that some of the bathrooms smelled a bit unpleasant.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
8/10

Athens Airport customer review

(United Kingdom)

Love the 'new' Athens airport. I hadn't visited the city since the old airport had closed - what a difference. Clean light smart building smiling staff (for the most part) good facilities which I made the most of since my return flight was delayed - so I ended up spending 4 hours there. Good connections to the centre of Athens by metro and at only €8 a bargain.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Athens Airport customer review

(United States)

Access is so easy with either train bus or metro to the centre very spacious not chaotic even during the busy times quick and hassle free check-in. Additionally the Sofitel airport nearby is a good option if you have an early flight it is only a 5 mins walk from the terminal!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Athens Airport customer review

(Canada)

The airport is well designed and clean. It is easy to navigate and you do not have to cover vast distances like some others ie: FRA. I used it many times the last 6 years and I never left with negative impressions.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
4/10

Athens Airport customer review

(Malaysia)

Departed early morning out of Athens to Istanbul. The airport was pretty busy but almost all check-in counters were manned and the check-in agents were quite efficient. Immigration and security staff were friendly and smiling.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Athens Airport customer review

(France)

I recently departed from Athens and found the airport to be on the lower end of what one would expect of a modern European airport. Security control was a mess and the security staff were not polite at all trying to make a complaint is very difficult no manager no customer service. Passengers largely formed masses rather than lines - airport staff only added to the confusion by barking illogical orders.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Athens Airport customer review

(Germany)

Very clean well signed spacious short walking distances no queues (security took 1 minute) great shops with local products. There is a cafe outside the departures hall where you can sit and drink your coffee under the sun and very cheap. Good connection with the city with trains buses and taxis. Staff very polite and helpful.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Athens Airport customer review

(Germany)

Passport control and baggage clearance was quick. The Metro is only a few minutes away and costs EUR6 to get into the city. Takes about 45mins. Beware of pickpockets on this Metro especially if it get busy. They work as groups and take advantage of travellers speaking a language that is not Greek. We left our larger suitcase at baggage storage which is in the arrivals hall all the way at the end. It cost us EUR9 for 12 hours. There is a good selection of cafes a McDonalds and a couple of restaurants which were expensive. Staff were friendly.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Athens Airport customer review

(Denmark)

A great experience on both arrival and departure. On arrival needed to walk no more than 3 minutes to go to the baggage belts and the first suitcases had already arrived. With a few steps you are outside the arrivals lounge. A few shops and offices there. Taxis and buses to different parts of the city are right outside the arrivals. If you want to use the train you need to walk a bit further. The train station is surprisingly clean trains new and clean. On departure check-in fast airport staff helpful and friendly. Very well signed and information screens everywhere. The only negative is that you have to pay for the baggage trolleys. Good selection of shops a bit expensive as in all the airports. Security control was busy that day at 15.00 I needed to queue up for about 7-10 minutes. After security control there are no shops (only some cafes) so if you want shopping remember to do that before.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no