Antalya Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 47 reviews
3/10
No Skytrax Rating
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1/10

Antalya Airport customer review

(Germany)

I hate the airport of Antalya on the return flight the experience spoiled the entire holiday! First incompetent counter staff which has no foreign language skills. Second the totally stupid security types which does not even work consistently. The beverage sellers in the duty free area continue to charge the most exorbitant prices. Announcements are also made with very poor foreign language skills.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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2/10

Antalya Airport customer review

(United Kingdom)

Just got back and the airport was very quick and efficient on arrival - queuing times were not bad at all - however the departure was a sorry of constant queues and the price of food was absurd... 44 Turkish lira for 2 Burger King meals. This wasn't even the advertised price as an additional service charge was added. People were complaining but suddenly nobody speaks very good English. It felt like a dodgy Market trader ripping you off once you'd already accepted you were being overcharged. Avoid the food halls and duty free - duty free prices are the same as at home but the bottle sizes are different to make it appear a better deal.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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2/10

Antalya Airport customer review

(Germany)

Been there quite a number of times. Terminals are wide apart only Havas Bus runs to city and is overpriced. There is a local bus but no apparent stop and schedule. Usually huge lines at terminal entrance due to X-ray and check in counters due to holiday travellers. Celebi and Havas check in agents which handle almost every airline are usually not friendly. Airside area usually very crowded not much place to seat long lines at security not organized. All airport outlets terribly overpriced. Only good thing is that it's quite modern and clean. A typical airport for the holiday travellers which accept this kind of customer service.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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1/10

Antalya Airport customer review

Glad other people found prices ridiculous. And as for the Customs officers and immigration police. No "Welcome to Turkey". Instead you are met by off-hand unwelcoming officials who give the impression they are doing you a favour!
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1/10

Antalya Airport customer review

I remain totally baffled as to how the shopkeeper at the check in hall in terminal 1 is allowed the freedom to try and try being the operative word here and charge me 2.5 ytl for a newspaper the Turkish Daily News clearly marked 1.5 ytl and sold everywhere under the Turkish sun for 1.5ytl including as it happens Istanbul airport just twelve days before then tell me like some Bodrum con man that 1.5ytl is "Bazzar price" and 2.5 is airport price. He scanned it then over rode the price to slip in another lira for himself. Is there no-one in the airport looking out for this kind of thing. It can't be just me so this kind of thing is really really going to leave a bad taste in people's mouths as they head home more than enough to leave it as the most lasting impression of the beautiful city they've just visited.
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2/10

Antalya Airport customer review

Flew to Gatwick from Antalya last week. Being off season it was fairly quiet and so no queuing to get in. The place was reasonably clean and looked after but not sure how it would have coped when really busy. Can only agree about the extortionate price of food and drinks. What made it worse is that you weren't told when handing over large chunks of cash for a bottle of water that the security guards would take it from you when you tried to board the plane - you can't take drinks bought in the airport onto the plane unlike at UK airports. Wouldn't be surprised if the bottles went straight back on the shelves! Can't see why the authorities are happy to let you leave their country on such a sour note - they'll get more money from a happy customer making a return visit than they will ripping you off at the airport.
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3/10

Antalya Airport customer review

The security arrangements at Antalya airport seem a little strange. OK you are screened on the way in and again when you go upstairs to lounge and duty free area. BUT having bought a bottle of water in duty free you are then not allowed to take it on the 'plane because you cannot take more than 100mls beyond the final screening point leading to departures. At Gatwick you are able to take what you have bought in duty free onto the 'plane. Much more sensible I think. Queuing to check in to a flight is also a long winded process.
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1/10

Antalya Airport customer review

I regularly fly to and from Antalya airport (10 times+ per year). The arrival facilities are fine. Baggage arrives fast - even during busy periods. The stairwell from arrivals to baggage reclaim is steep - hold on to the rail tightly! Howeverdepartures is another story. I cannot fathom any justification for the outrageous prices charged by those with airport food and drinks franchises at this airport. It is the most expensive airport. I was charged 27 euros for 2 coffees and an inedible sub. This not only left a nasty taste in my mouth but in my wallet too. My advice - take a doggy bag. Do not buy from these airport licensed criminals. The authorities in Turkey should act to protect their own reputation which is compromised by encouraging these bandits.
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2/10

Antalya Airport customer review

We were also shocked to have to pay about 4 Euro for a miserable small cup of coffee inside terminal 1 served in a plastic cup. This was our last impression of Turkey and we wonder whether the Tourist Authorities should not do something about this image harming practise.
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Antalya Airport customer review

Airport in itself okay. However prices asked at the airport restaurants are a pure chuzpe. 8 Euros for a cup of coffee and a dry tiny something-like-croissant. If you are picked up from your hotel at 1:30am to catch a 6:50am flight you will be stranded at the airport for long enough to end up buying at these ridiculous prices. It seems they are counting on this. If you ever have to go through that airport make sure to bring a doggie bag! Don't support this greedy attitude.
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