Antalya Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 71 reviews
2/10
No Skytrax Rating
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1/10

"worst airport I have ever used"

(United Kingdom)

Not Verified | Quite possibly the worst airport I have ever used. Check in is actually quite easy, as is security, the duty free is good, and the shops seem to be good too, the main issue is getting to your gate. As this terminal is round and the gates on the diameter you queue into the food hall thus causing blockages and hassle for everyone trying to get around the terminal, this isn't the worst bit, not by a long shot. Having gone through security (twice already) the gate staff almost strip search you, empty your hand luggage, and I do mean empty, make you taker any electrical equipment out of any protected cases, swab you down and run a drug check on you. In August of 2022 they separated men and women into 2 queues and fully frisked you, intimately, This part is so poor it might stop me going to a country that I really like.
Experience At AirportDeparture Only
Date VisitApril 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
no
1/10

"Huge improvements needed"

(Estonia)

Trip Verified | Very small and not fit for the amount of visitors it needs to cater for. Poor air ventilation, smell of cigarettes, not enough seats. People sit everywhere on the floor, there is no space to move around without stepping on other passengers. This airport reminds more of a refugee camp than international airport. Huge improvements are needed here.
Experience At AirportArrival and Departure
Date VisitApril 2023
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
1/10

"Utterly chaotic!"

(United Kingdom)

Not Verified | Utterly chaotic! Talk about making an already unpleasant process worse. As you enter the airport your bags are x-rayed. Then to check-in which can only be described as tortourously slow. Up the escalators for passport control. Then another x-ray check of your hand luggage. My luggage scales caused concern! Finally through to departure gates, another random check put in place at our gate. Perfect time to grab a very stupidly over priced culinary delight, or so we thought. We were final called for absolutely no apparent reason. Left the food queue to join a 70+ strong departure gate queue. We were not late, we had not delayed the departure, we were just in yet another random check queue for 20 minutes. Air travel from this airport would seriously make me consider visiting Turkey. Deeply unpleasant, slow, overcrowded, stressful and for absolutely no apparent reason!
Experience At AirportDeparture Only
Date VisitApril 2023
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
2/10

"it's so expensive"

(United States)

Trip Verified | I don't recommend this airport. Departing the international terminal, it's so expensive you will laugh. One burger king meal 15 Euros. Coke from the vending machine 4 Euros.
Experience At AirportDeparture Only
Date VisitOctober 2022
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
3/10

"restaurants/food is expensive"

(Netherlands)

Not Verified | Outdated airport. It looked like they did not pay a lot of attention on the baggage checks. Check in etc. went smooth though. This airport and its restaurants/food is expensive. I'm used to paying extra at an airport, but this airport feels like a big scam. Prices for food and drinks are almost double compared to (for example) Schiphol Amsterdam. the Quality of the food does not come close to the paid price. I feel robbed after buying some coffee and 2 sandwiches here.
Experience At AirportDeparture Only
Date VisitSeptember 2022
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
2/10

"Shocked at this lapse of security"

(United Kingdom)

Not Verified | Used fast track security for the first time, we were a group of 4 adults. I was shocked at the lack of professional attention to the x-ray scanner. The girl seated in front of the screen did not take her eyes off her mobile phone sitting in front of her. I was last adult through and watched in disbelief at the lack of security. Why! When you are supposed to be watching a security screen are even allowed a mobile phone. Shocked at this lapse of security.
Experience At AirportArrival and Departure
Date VisitSeptember 2022
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
2/10

"very small and way too overcrowded"

(United Kingdom)

Not Verified | Worst airport ever, first impressions when we stepped in were ok, at check-in, hell of a long line with staff on their phones not paying attention to passengers, after finally checking our bags, it only got worse, apparently there was "free wi-fi", and guess what, there wasn't any wi-fi at all, at security, the lines were very long and only two security checkpoints were open. After security the prices were sky high, a bottle of water for £3, a sandwich for £5 and for crisps £2.50, the airport was very small and way too overcrowded, you couldn't even hear what was said on the loud speaker, then they started wasting people's time getting patted down and searched through their luggage, then, of course we had a 3 hour delay, I mean the plane was out their standing on the tarmac and the doors were open, but no, the didn't let anyone in, the toilet was disgusting, the flush didn't work, pee everywhere, and it stunk very bad, only to find out there wasn't any soap left, and for the hundred's of passengers, there were only 30 or so seats, the gate area got very crowded, every seat was taken and people were sitting on the floor everywhere, then came final call, only to find out that a few people have got on, honestly do not recommend and never flying to Antalya again.
Experience At AirportArrival and Departure
Date VisitSeptember 2022
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
1/10

"the most appalling airport I have visited"

(United Kingdom)

Trip Verified | Without doubt the most appalling airport I have visited. The airport itself is poorly organised with the 2 terminals being a taxi ride apart and no signage to explain this. Very limited seating in the terminal, no more than 60 seats, and just 4 charging points in the whole place! The staff are lazy at best. Completely unhelpful, even caught some staff blatantly lying to passengers in order to avoid helping them. Those few people who do offer to 'help' are actually not interested in helping you, they just want to see if there is a way to make money out of you. I will gladly pay a higher price for future flights to ensure I avoid this airport.
Experience At AirportTransit
Date VisitJuly 2022
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
4/10

"this airport is quite fine"

(Estonia)

Not Verified | We visited the airport with our family in June and July (Terminal 2). Actually, this airport is quite fine (compared to some airports). It was a nice little airport, not very dirty. WCs were okay, not that clean, but acceptable. The staff was quite friendly. Cannot complain. Our kid could enter with her water bottle (probably by accident, they did not notice). Cons - High prices like always, e.g. a coffee costs 5.5 euros or more. Our friends bought coffee from Starbucks (Antalya Airport) and we knew that they always put caramel or syrup into your coffee, even if you don't want that and of course charge extra for that. Yes, it's true! Happened to our friends! You can order whatever you want, you will get a random coffee. Price for a chicken wrap was 7 euros, but it was good. Sandwiches (very basic) were from 6. Prices for pizza (1 slice) +cola was approx 11 euros. Small pasta (spaghetti + tomato sauce) was 3.75 eur which was fine for our kid (you know the same spaghetti you get from every holiday hotel). Water (0.5l) was 2 euros. About wc-s... there were long queues. Go to the 3rd floor (near the the lounge areas), there were no queues. TIPS if you want to save money- You can bring your own food to eat there (e.g. pizza) as food is quite cheap outside and of course much better. You can try to bring your water .. maybe it gets thrown away, maybe not. No free wifi.
Experience At AirportArrival and Departure
Date VisitJuly 2022
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
1/10

"they find a way to make you pay for unnecessary stuff right before departure"

(Serbia)

Not Verified | I travelled as a pregnant lady with a pregnancy certificate completely valid by the airline company I used. Still, the check-in staff made me go to the medical centre on the airport and pay 70€ to get a new certificate that, when I checked after, is valid for Turkish Airlines which was not my airline company, otherwise they wouldn’t give me my boarding pass. My company still confirms that the certificate I had previously was perfectly fine. This is all happening 1.5 hours before our flight, so basically they find a way to make you pay for unnecessary stuff right before departure because they know you will give every penny not to miss your flight home. Not to mention that as a pregnant lady with a kid having to stand in check-in line then even longer waiting for boarding time since there are not enough seats. Disgrace!
Experience At AirportDeparture Only
Date VisitJune 2022
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no