Amsterdam Schiphol Airport

OSL to MSP through AMS on Delta. The extra security check at the gate for the AMS to MSP flight was expected what was not expected was being physically hit by the Dutch equivalent of TSA. The trays for laptops passing through the metal detector are sized to handle pocket change. I was worried that my laptop would fall from the tray. I walked through the whole body scanner all the while pre-occupied with what was happening with my laptop. After exiting the body scanner I walked over to the metal detector to retrieve my laptop. Next thing I know this TSA guy is hitting me on the back and yelling 'I'm not finished with you'. I was completely surprised and taken aback. There were no signs or people waiting just after exiting the body scanner saying I should stay put. I told the TSA guy that I didn't know I had done anything wrong and he yelled again that he wasn't finished. For those Americans who constantly complain about USA TSA try flying through AMS. Unlike other reviewers I did find AMS to be a clean airport especially given it's size. As for walking times it's a large airport so what do you expect.

Having travelled several times to Schiphol Airport twice with a young child I can say that the only complaint I would have is that we were delayed while waiting to board the plane we waited down the steps and with a pram and a small child had I not have been travelling with my mother it would have been extremely difficult to manage both. Lovely clean airport with numerous facilities.

I transferred at Schipol and I had to go through 3 full security checks with large queues at 2 of these. Very poorly organised facilities only good thing was security staff were less unpleasant than usual. Airport is great for shoppers I guess but I would avoid it if at all possible.

It seems a good airport but to make a transfer there could be a nightmare. I don't know if KLM is responsible for choosing the gates but if you by a ticket with a short connection is normal that from one gate to the other you have to run 2 km. Security control is awful but I have to say staff were very friendly.

Have changed here many times. Though it is very busy and walking distances can be lengthy the degree of organization is good though the schengen passport queue is tiresome. Facilities are good and clean. I do miss being able to go on the roof terrace however. A second security check while transiting is tiresome but a sign of the time however a single terminal albeit very large is great and my family love the shops.

Arrived at Schiphol 4 days ago for a 2 month holiday in The Netherlands. One passport check as I left the plane and easily found my way to the luggage area then to the customs gate with virtually no waiting time. Only showed my passport to the official and was asked reason duration and location of my stay in perfect English. Only moments later I was at the exit of the airport wondering how it'd been so easy after the nightmare 4 hour stop at Guangzhou airport.

Its a good and spacious airport it also has a large variety of shops & restaurants. The airport itself is very clean and the washroom is also very clean and there is almost no queuing at immigration.

I was on transit to BUD. KLM transfer desk staff efficient and helpful. The airport receives so many international arrivals in the early morning. To my surprise the immigration counters were understaffed. I was travelling alone and travelling light. However I was in the queue for about 45 minutes. Pity to those families travelling with small children. Obviously queuing after coming from a long haul flight is not a pleasant experience for them.

Airport is too big. The walking distances could be very long and it will take some time. In general the people working on the airport are friendly but not very helpful. The security people seems not really motivated.

My wife and I flew KLM from Schiphol to JFK last week - the worst and most offensive security arrangement we have seen. The security check is done by a team at each of the gates prior to boarding. When the start of the security check was announced we stood in a long line and had no opportunity to prepare ourselves by emptying pockets removing jackets taking out computers etc. People standing in line finally came to the single checkpoint where a woman barked out orders like a drill sergeant to move on through quickly. The people operating the full body scanner were competent and professional. Once we had passed through security we assumed that boarding the airplane was to begin shortly. Instead we were kept for 2 hours. in an overcrowded holding pen that seemed to have been designed for cattle. The holding pen had no toilets and a single machine for selling water. I lost 3 euros in it without a bottle coming out and when I asked the KLM agent nearby she replied brusquely (without looking up) that the airline had nothing to do with the machine. A short time later I saw a Dutch gentleman go through the same procedure. I walked over to the counter where he spoke to the same KLM employee. He said that he had lost his money in the machine and asked if he could exchange a 5 euro bill for coins so that he could try again. The agent dismissed him saying "I am not a bank!". He was told a place in the airport where he could report the problem but came back later saying that they could not help him there. I elected not to go with him because I was informed that I would have to go through the entire security routine again and that we would be getting water on the airplane. Later on in the airplane the captain apologized for the long delay explaining that it was due to the fact that the airplane had arrived late from its previous flight. Obviously the security people knew this so it was puzzling why they rushed us through so quickly knowing that we would have to stand in the holding pen for hours before being able to board the airplane.