First time I flew from HKG to AMS with CX - arrival in AMS ok after night flight long taxi to the gate. AMS has a few construction projects it seems. Very long immigration queue due to only 3 checkpoints for non-EU passports and one EU passports counter open in a dark unwelcoming area. The few open counters are not enough at all when the flights from SQ Delta and CX are arriving at the same time (and many others)! I was through quickly as have EU passport but my friend had to wait nearly 30 minutes. Baggage delivered quickly. I love the great connectivity of AMS to trains bus taxi etc. On our return flight check-in very quick and no problem but again very very long queue for passport control there were two queues only for non EU passengers and one for EU passengers - my friend was waiting 45 minutes myself 30 minutes! There were 7 counters not open and it was busy lunchtime! This is a nightmare. Airport facilities ok but nothing special compared to HKG and SIN - I even prefer FRA!