Amsterdam Schiphol Airport

✅ Trip Verified | Disappointed. Missed our flight due to long waiting lines for a bus at parking P3 (25 minutes) and next a waiting line at the check in at KLM (50 minutes). Next the luggage was not accepted because we were late, phone calls at the gate were mot answered. Next we had to pay and wait 11 hours, because the next flights were blocked for commercial purposes. The best to say is you can spend a lot during the extensive waiting time.

✅ Trip Verified | With transit times of 1 h 15 min. we had to run for our connection. At least 2 kilometres, and half of the moving floors didn't work, though there are not many of them. Fortunately, we have some exercise and were fit enough. If you have to change plane in Amsterdam from Europe to a non-European country, use the toilet in the plane, make sure that you have running oder hiking shoes in your hand luggage, and start rightaway! If you don't feel fit for sportive exercise, don't hesitate to ask for a buggy transport. We cannot say much about cleanliness or shops or (beware) restaurants; there is never time for it! But as I am forced to do so, I give an average rating, though it may not be deserved.

✅ Trip Verified | I arrived at this airport from Copenhagen. This a crowded airport with a limited numbers of toilets. Good seating arrangements. Arrival lounge was good in terms of connection to the other cities of the Netherlands, a very good rail connection at the ground level. Taxis are also available. There are many shops that sell food and other products, expensive though.

✅ Trip Verified | This airport is always crowded as it is a hub for European countries. I was departing for Turkey and had to walk a long way inside the departure terminal. Good thing was that, I did not have to wait too long for boarding. The worst thing was that, there was a tax return counter which was very inefficient. I failed to get my tax money back that I paid while shopping in the Netherlands. The staff related to the tax return were unhelpful.

✅ Trip Verified | A crowded airport with all facilities. Clean but a limited numbers of toilets. Good seating arrangements. Mobile charging facilities are not really available. No free wifi. It is hub for central and northern European countries.

Not Verified | Clean and very well designed. Easy to move through. Organized departure and arrival procedures. Friendly and helpful staff. Sites well-marked. Comfortable facilities. Environmentally friendly airport

✅ Trip Verified | Flying from Moscow to Prague via Amsterdam on Jan 20th, layover time 1h 23m. The arriving plane was only a few minutes delayed, however there has been a very long queue at passport control (see photo). If some passengers would not be kind enough to let me skip the queue, I would never make it. I was among the last passengers to board my connecting flight. I am using Schiphol frequently and noticed, that quite often those e-passport gates are off, partly or entirely. And was explained, that this is due to the lack of staff, which sounds bizarre. I wish Schiphol management would start managing the process and making sure that their customers might make their connecting flights without a drama. And if they invest into technology, they should use it. It is also odd if transfer from one terminal to another terminal requires more time than the flight from Amsterdam to Prague. Overall transfer experience is terrible.

Not Verified | Long way to go to be a 4-star airport! Right now, maybe 1 star for AMS. Few services near gates, no transport outside of moving walkways. Noisy! Hard to get away from chatting people. No easy recharging for electronics. Agents misdirect you when you have to rebook or change flights. Check out Minneapolis - St. Paul airport if you want to know what a 4-star airport looks like. I am not impressed. After exiting planes, there is nowhere to set down your bag and get organized to check you have everything.

Not Verified | I have gone to the assistance desk they refuse to give me a car to go to my gate. I have sciatica what’s my disability badge. I also have a sick note from my GP saying what my problem is is, and he did not give me a car to go to my gate.

Not Verified | After travelling for 30+ hours and nearly home in London, I missed my flight. There were 2 flights both departing to London Heathrow at 11:40 am. I looked at the screen many times and must have misread or something but it said gate D24. An hour later when it is meant to leave, nothing is happening even though the sign at the gate said London Heathrow, 11.40. No people are moving and so I go online and see Gate D14. Go to gate D14 and they say my flight just left. One announcement could have saved me money and time and frustration. The airport then made an announcement for lost and found. But not for me being a 2 minute walk away from the gate I was meant to be at. Absolutely stupid. You should be more accomodating. Never want to use this airport again.