Amritsar Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 31 reviews
4/10
No Skytrax Rating
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2/10

"Overall very bad experience"

(India)

Trip Verified | Very pathetic experience, very dull area, poor toilets, poor finishing, damaged trollies, not clean. It feels like we come on the bus stand. It doesn’t seems like international airport, don’t even full fill the standards of domestic airport. No customer enquiry desk on domestic arrival. Overall very bad experience.
Experience At AirportArrival Only
Date VisitNovember 2023
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"seemed so unhygienic overall"

(India)

Trip Verified | Such a poor maintenance of airport (The ACs did not work, garbage was lying on floor for at least two hours from what I saw). The staff of Indigo check in baggage counter were the worst, so rude and should be trained how to speak to customers. Always had a bad experience with the staff of this airport. Airport seemed so unhygienic overall.
Experience At AirportDeparture Only
Date VisitJuly 2019
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
3/10

"Wasn't a pleasant experience"

(India)

Trip Verified | Airport with such high traffic but the roads inside airport premises are in bad shape. It was a task to drag a wheeler or a trolley. Condition of the trolleys was really bad. There is not appropriate and enough space to sit, like if 2 flights are delayed at a time, passengers were literally playing musical chairs to get comfortable seating. There are no lounge facilities. Maintainence of baby room was very bad. There was no appropriate signage for gate nos. I was travelling with my infant baby and all this made things very inconvenient for me. Wasn't a very pleasant experience. Hope they improve.
Experience At AirportArrival and Departure
Date VisitFebruary 2019
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"Not one nice official at this airport"

(India)

Not Verified | Absolutely barbaric officials! Me and my friend had 2 days in Amritsar visiting the sites and were overwhelmed by the friendliness of the local people. That was until it was time to leave and the overall experience of the airport. Who on earth do these people think they are and how they are allowed to treat people the way they do. They are a disgrace to humanity and need to be brought into check. Not one nice official at this airport.
Experience At AirportDeparture Only
Date VisitJanuary 2019
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"lack of organised system"

(United Kingdom)

Verified Review | Very bad welcome due to lack of organised system, in particular long queues at immigration when you have infants. No special privileges and consideration for families with infants. 2 bad experiences in a row. Rude staff. Very poor structural organisation. Won’t be travelling again to or from this airport. It’s a nightmare and a digrace to holy city of Punjab.
Experience At AirportArrival Only
Date VisitOctober 2017
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
no
8/10

"Small but efficient and clean airport"

(Canada)

Verified Review | Small but efficient and clean airport. There was not much rush, and check in to gate was 20 minutes in the evening. I fly from this airport once a year and never have any issue.so far. Customs and immigration takes less time than any other airports in India experienced.
Experience At AirportDeparture Only
Date VisitAugust 2017
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
3/10

"a small and quiet airport"

(United Kingdom)

Verified Review | This is a small and quiet airport. The aerobridges are still not in use which is cumbersome for families travelling with children and disabled people. The buses used to transfer to the terminal are jerky so again elderly and small children need to be careful. The luggage arrived with in 40 minutes except baby pram which was delayed by 2 hours as they treat it as a luggage. It was really stressful for us as we were waiting for a good 2 hours for our pram after a 14 hour flight and on the top of it they asked for money / bribe as they had to carry it from airside as it can damage the luggage belt. The immigration is bit slow at this airport and make sure that they have stamped the correct arrival year on your passport as some passengers passports were stamped for 2016. They may harass you for their own deliberate mistakes at the time of departure because stays exceeding 180 days as per Indian Immigration rules have to get the exit stamp from local police station or FRO. The departure waiting area is small but again matches the capacity of airport as long as there are no delays.
Experience At AirportArrival and Departure
Date VisitMarch 2017
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
2/10

"buses are not low floor"

(United Kingdom)

I fly every year to Amritsar from London but to my disappointment the aerobridge gate has not been used for 3-4 years. They use old noisy buses which are not low floor as per international standards to transport passengers to the aircraft. They don't have any nappy changing area for children - many areas could improve.
Experience At AirportArrival and Departure
Date VisitMarch 2016
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
4/10

"airport is clean and small"

(United Kingdom)

Airport is clean and small. There is however no board with digital information providing updates on flight schedules in and out of the airport. Once in the departure lounge area we sat for hours as our flight was delayed. We received no information and there was no electronic information board to provide us with updates. No verbal announcements either. We just sat. When we questioned airport staff, they had no more information than we did. This is not how a modern airport should run. In addition to this, there should be more affordable refreshments on sale as the airline (Turkmenistan Air) wasn't going to give us any. There should also be free WiFi for us to use our mobile phones. Other than that it was an OK airport. More cheap and drinks would help.
Experience At AirportDeparture Only
Date VisitJanuary 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
6/10

Amritsar Airport customer review

(India)

Not so friendly for disabled or physically challenged person, Luggage trolley are in pathetic condition, still using old type display for flight information and airline counter information. Inside it is clean. Personal experience - I need to change diaper of my kid but they don't have facility, finally I changed on floor of bathroom. They need a lounge or improved waiting area/rest area.
Experience At AirportArrival and Departure
Date VisitAugust 2015
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
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