A fairly horrible airport although sometimes with helpful staff. There are hardly any places to sit and the security is very tight - which means that you might or might not be able to visit an airline office since you have to enter the area where only departing passengers are allowed. I was lucky and the guard decided to let me through to change a ticket - but gave my traveling companion a hard time. There are few places to sit the bathrooms are quite gross and it's very smoky. The only thing going for it is that the exchange counter by the visa desk offers a rate of exchange often much better than the hotels in Amman. If you are getting a taxi from the airport there are slips with pre-set rates (pretty good) which you should be given when you hire a cab - but that doesn't always happen.