✅ Trip Verified
| With a wife and 2 minor children I travelled through this poor excuse of an airport simply en route to Egypt and Turkey respectively. Let's begin with the first day in July where naturally two minors fell asleep on the Royal Jordanian flight. Cabin crew were brilliant and suggested we take the food packs for the children to eat whilst waiting at the airport. Once there, we were sent from one place to the next, received by a group of Male staff near x-ray machines commenting in Arabic amongst themselves in a derogatory fashion about the women they saw like a pack of teenage adolescents with no professionalism. Once greeted by them, lo and behold they confiscate the airline's own sealed pre-packaged food trays. Then, over the moon with their accomplishment, thinking nobody but them understands Arabic, they giggle at one another and say "let's take their water bottles too (airline provided whilst leaving the plane and unopened!) and say it's a security matter". What I can say other than the fact they have to be the worst, most rude and undignified pack of so-called security staff I have ever encountered and I travel the world! Needless to say the other airports visited in the same trip, Cairo and Istanbul were 5 star, Amman desperately need to emulate and Royal Jordanian really need to take such complaints forward as it doesn't help them either. Returning in August, experienced the same with airport security staff, so this time I passed them a little extra food purchased specifically for them and told them so to prove a point! This time the rabid dogs had a female employee arguing with her colleague in Arabic at the top of her voice regarding her rota. If you use the Airport lounge in Amman as we did, be prepared to be charged fraudulently and expect your belongings to go walkies if you don't have a guard dog! Worst Airport ever encountered.