"unpleasant when it is overcrowded"
Steve Unsworth (United Kingdom)
I have travelled through Abu Dhabi between London and South East Asia several times over the last few months. A layover here is as recorded elsewhere deeply unpleasant when it is overcrowded (typically 10pm to 2am). Use Qatar or Emirates to their hubs rather than Etihad. The only good thing I have to report is that a critical comment left in their suggestion box stimulated an e-mail apology and promise of better things post the completion of new facilities which arrived before I got back home 12 hours later!