"way too cramped and crowded"
Pasindu Karunaratne (United Kingdom)
I went through this airport a few weeks back on my way to London from Abu Dhabi on Qatar Airways and to be honest it is one of the most disgusting airports I have been through. My flight was at around 11:30 pm and the airport was crowded and finding a place to sit was out of the question. It is way too cramped and crowded. It is a real shame that a fast developing country like the UAE does not have a decent airport to go through it is not as if Dubai is any better.
"unpleasant when it is overcrowded"
Steve Unsworth (United Kingdom)
I have travelled through Abu Dhabi between London and South East Asia several times over the last few months. A layover here is as recorded elsewhere deeply unpleasant when it is overcrowded (typically 10pm to 2am). Use Qatar or Emirates to their hubs rather than Etihad. The only good thing I have to report is that a critical comment left in their suggestion box stimulated an e-mail apology and promise of better things post the completion of new facilities which arrived before I got back home 12 hours later!