Abu Dhabi Airport

Not Verified | Transited two times in Abu Dhabi and I confirm it as the worst airport of my life. Fully packed of people with no place to sit. People sleeping on the floor and leaning on the walls for despair. All the amenities were dirty and stinky. I'll never choose Etihad anymore due to their main airport.

✅ Trip Verified | One of my worst airport experience. My passport thrown back at me by the custom officer, a most impatient and unreasonable man. The premier Inn airport hotel was difficult to find with little directory and signs to help with navigation. Terminal 3 departure hall was akin to a market, the duty free was so full of people and the upstairs food court was not worth the squeeze and wait. Toilets could have been cleaner as well.

✅ Trip Verified | What a mess. Worst airport I have ever traveled through in my life (and I travel a fair bit for business). Dirty, no seating, to the point where people are sleeping and sitting on the floor. Really bad on the airport for not upgrading this terminal.

Not Verified | This airport is disgusting. Never seen this in my whole life. Incredibly poor and noisy. Could not believe my eyes. I thought it was a joke, but it was a nightmare.

✅ Trip Verified | Poor quality airport, terminal 2. No proper food court, only one option with high rates. Lounge access was not available, as only one lounge is there and that is also closed since 2019. Priority pass sight days it's available, but its closed. No facility as its only for Asian passages. Poor and biased airport.

Not Verified | The airport was the dirtiest airport I've been to. The airport lounge was a huge nightmare and crowded in the middle of the night, too noisy. The staff need to treat customers with respect and should upgrade their terminals at the airport. The airport services were disorganised and no boarding announcements were made.

Not Verified | (On a 5 hour transit at midnight) Airport experience is horrible! Crowded and noisy. One of the rest areas is located right next to a kids playground (“genius” design). It was impossible to rest. It’s more a nightmare than anything, sitting here hearing all the screaming kids jumping around. I didn't move from this area because the airport is crowded there was no where else to rest otherwise.

Not Verified | Amazingly rude and unprofessional staff. Facilities not properly maintained or cleaned. Would not recommend if you had other choices. Definitely my last time visiting this airport.

✅ Trip Verified | Very monotonous and sprawled, imposing long and boring walks. Ineffective information system with flights listed from midnight rather than current time, T3 airport map on website is outdated/incorrect, loudspeaker announcements are often incomprehensible and careless. Few shops with low diversity of content, and overpriced. Inefficient departure boarding with long bus drives. On the positive side, is good is clean and has fair amount of waiting spaces. It looks good from the air but very poor on the ground.

✅ Trip Verified | Airport was not as expected being the capital city of UAE. Facilities are not comfortable for the passengers. On arrival, unfortunately we’re not enrolled in e-gate, we took the long queue and in between the local officers brought some locals and Omanis to skip the line making us to wait longer considering that I have also my kid with me. Hope to experience better service on our next flight.