Abu Dhabi Airport

Not Verified | Arrived at terminal 2 on 22/12 and had departure on 2/1/22. The terminal is surprisingly small and lacks basic cleanliness and toilet facilities. Immigration counters are just two so long waiting, same with luggage belt. No f&b facilities as well. Expected better being the capital airport while departing passengers were treated as cattle on account of covid whereas the rules were hardly being followed.

Not Verified | It was a good airport but not mind blowing. Just a nice airport to arrive through, plus we had to drive to Dubai for our next flight, so average.

Not Verified | I came to Abu Dhabi Intl Airport having flown with Etihad to Bangkok. I was in transit to my flight and I can say that the airport is not that big, it's easy to navigate. Good shopping area and bars. Everything is a bit expensive but you can pay with a lot of different currencies and a lot of credit cards are accepted. The time of transit was good. We made it on time to every next flight. This Review is recommended for the old Terminals. Not for the brand new middle field terminal.

Not Verified | Abu Dhabi terminal 1 is extremely congested. In times of a pandemic it is a scary experience and there is a shortage of seating at the gates. The airport looks like it's beyond it's saturation point. Waiting time for check in is high.

✅ Trip Verified | Abu Dhabi airport is very badly designed. The signage is not proper. It does not have enough gates for direct boarding and most of the time, you are transported by a bus to the aircraft. (Which may take 10 to 15 minutes). If the climate is too bad in Abu Dhabi, you get exposed to that. The temperature was 14 degrees centigrade and none of us had winter clothing. There are very few water fountains and you are forced to buy water. Washrooms are also not enough. There is a transit hotel, which is much cheaper than Dubai, that is a plus point. Duty free shops are not well distributed and many of the items, available at Dubai (like spices) are not available here. Some of the food outlets, do not accept foreign currency, not even USD. The security takes a lot of time. Very few machines are operating even if there is a big queue. When I was there, they stopped the escalator as there was no space!

✅ Trip Verified | Nice but crowded airport. I landed here in the early hours of the morning and already Departures was crowded. As a result there was very little seating and the food outlets were very busy. The airport is nice and Terminal 3 is nicely arranged and sign posted. At the rate that they are going they need to expand faster.

✅ Trip Verified | Can Abu Dhabi Airport seriously and seriously get their new Terminal open now? I’ve been waiting and I thought it should have just open back at that time when I was already there last year. What shocks up until now it has not open at all. Seriously? People have been so tired of your airport and Etihad for offering service like this. Old Terminal, Terminal and facilities start to feel like 50 years ago and this is not a year like this? It’s already 2020 and you and Etihad cannot handle customers complaints and opinions on your own airport and airline. The lounge in Terminal 3 of Etihad is still good, but Terminal 1 is awful. Compared to other airports worldwide including New Istanbul Airport (TK), Changi Singapore (SQ) and most other major airports WW including Dubai (EK). Why can’t Abu Dhabi Airport do better than these airports now? What’s the problem with your new terminal delayed? And worst, Etihad service is worse than major airlines as well. I will never fly Etihad and will not return to AUH until their new terminal is ready. Next time when I get to AUH when the new terminal is complete, I will use other airlines instead of Etihad. I hope Abu Dhabi Airport new terminal open sooner as of this year and I hope that it will be better than this. On the positive side, the WI-FI is fast and the staff is good. The duty-free is also good. This is also Etihad fault for causing drama at this airport and that makes me the reason not to fly Etihad again.

Not Verified | Airport is too small for the amount of traffic it receives. Terminals are outdated and in need of upgrade. Layout is impractical. No flow through. Security area is a bottle neck. Severely overcrowded, slow, unfriendly and intimidating staff. Chaotic. Will never travel through here again.

✅ Trip Verified | Transfer security is pure horror in the early morning hours, took 30-45 mins in a giant crowd in a long walkway without seeing the end. Don't want to know what would have happened if panic occured there. Airport is older and has clearly not been designed to handle the amount of passengers it‘s currently forced to do. Long, narrow, twisted walkways, confusing airport layout, insufficient and confusing signs.

Not Verified | Transiting through this airport was the worst thing that could have happened to me. The 2 times I landed here, the security screening was horribly overcrowded and no efforts were made to fastrack the process. Oddly enough, both the times we faced the exact same scenario, wonder if the authorities are aware of this clogging. The cherry on the cake was, the AC wasn't functional on a pretty warm night which made this whole experience a nightmare. Etihad is going to miss out on quite a few passengers if this issue isn't fixed which is a shame for a reputed airline.