XL Airways France

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 78 reviews
5/10
No Skytrax Rating
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9/10

XL Airways France customer review

(United States)

Flew SFO-CDG on 2 Jun 2012 and return CDG-SFO on 30 Jun. Good flights in both directions. Economy seats are standard Airbus seats in 3-3-3 configuration on A330. Meals are typical airline fare. No matter what airline you fly always best to get a good pre-flight meal if in economy. One must recognize that the meal is simply to help pass the time. Whatever deficiencies others express about XL Airways are made up by the personable flight crew and the great fare prices. Check in was very efficient in San Francisco; typically Gallic in Paris.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

XL Airways France customer review

(France)

Paris-San Francisco in GALAXIE Class. Friendly service good food decent amenity kit and I liked the films on the video player. The plane is older but comfortable enough and the service makes up for it. The price for Galaxie is comparable to premium economy - and their service is far better than Air France. XL Airways is a great alternative and I'm glad they are doing the Paris-SFO LAS and NYC route. Good value for money! They need to add a lounge for Galaxie and maybe think about a loyalty program. I will fly them again over AF any day.
Seat TypePremium Economy
Value For Money 12345
yes
10/10

XL Airways France customer review

(United States)

I have traveled 6 times between New York and Paris over the last two years have found the airline reliable the crew to be friendly and efficient.
Seat TypeEconomy Class
Value For Money 12345
yes
6/10

XL Airways France customer review

(United States)

My son and I have flown twice on XL mainly because we are on a budget to get to Paris. The seats are tiny and often the crew forget to translate what is being said into English. The crew in the cabin are good considering the long flights. The meals are horrible I recommend eating in the airport prior to boarding. If you don't mind getting up and going to find the crew yes there is enough water I recommend you bring a big bottle. The first time we flew the toilets backed up the second time no problems. Movies were in French only on 1st flight that was fixed on the second flight. Overall you get what you pay for so I will fly them again.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

XL Airways France customer review

(United States)

We booked 3 tickets from JFK in New York City to Paris France because they were a great value on an online booking service. We did not recognize the name of the airline and after booking we started to research comments of those who had used XL. Most all of the comments were bad and we assumed it would be a bad experience. Both flights were on time to the minute. The boarding was fast and easy on both ends JFK & CDG. The airline attendants were both friendly and helpful! The food was good and there was plenty we did not finish eating all of ours. There was enough water so don't worry about taking your own. We have to fly on a regular basis and would choose XL Airways France again. These were among the best flights we have ever had. The only down side was that the seats were small and we are small people so that might be an issue but our flight was only 7 hrs so it didn't bother us. Also we don't know French and most of the details on the Internet are in French. We were assigned our seats when we checked in but there was no problem with getting our seating together. Everyone seemed happy on our flight and I did not hear one complaint.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

XL Airways France customer review

(United States)

I travelled on XL I was worried about my trip because there is very little information about XL. The trip was fine. We arrived at JFK 3 hrs early and were all seated together (4 of us). The plane is mostly all French. The seats were fine. The service was fine. Our return trip was the same. I would recommend the airline for those looking for a cheap flight.
Seat TypeEconomy Class
Value For Money 12345
yes
1/10

XL Airways France customer review

(France)

This company is a real cattle truck. I have taken different occasions to Corsica Cancun. The trip is very long the seat are too tight and flight is a horror.
Seat TypeEconomy Class
Value For Money 12345
no
6/10

XL Airways France customer review

(United States)

XL Airways France flies twice a week between Paris and Las Vegas. The flights are cheap - a bit over $1800 for Galaxie class $700 for economy both round-trip. Separate lines for Galaxie class made check-in a breeze boarding was quick in Las Vegas a mess in Paris. Seats in the small Galaxie class section 27 of them on A330 were about what one would expect on a domestic AA or UA flight. Meals were decent and beverages were available throughout the flights. Cabin crew were friendly and helpful.
Seat TypePremium Economy
Value For Money 12345
yes
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