Xiamen Airlines

HKG-XMN-HKG. Both legs fairly new 737 seat room and cleanliness ok. Substantial hot meal served for a 50 minute flight. First leg on time smooth flight crew spoke only poor English but were friendly enough. Good attention to safety where mobile phones and seat belts are concerned. Return flight delayed 6 hours due to weather. Boarding 3 hours late followed by another 2 hours wait on plane (food and drinks served) then another hour almost in HKG while waiting for a gate.

Xiamen-Xian with stop over. On time good and fast check-in 737-800 new aircraft only tiny refreshment for a 4 hours flight. Very efficient service at stop over (Wuhan) good leg room clean aircraft.

Hangzhou to Xi'an. My First internal flight in China crews smartly dressed with professional service. Tasty dinner with large portions for Economy Class. Cabin crew walked through with sign showing no mobile phones to be used inflight was rather unique. Look forward to flying with them again.

Took MF for multiple flights within and also to/from China: TPE-XMN-KWL-XMN-WUS-XMN-TPE. I think only 2 of them were on-time the rest seemed delayed due to XMN's single-runway capacity limitations. I'd complain more about the food but it seemed comparable to what I got in UA economy on my transpacific flights and MF's trail mix/preserved kumquat dual-pack bettered UA's pretzel stick crumbs. Service was average airport check-in was above average as their hub is fairly well designed although crowded.

Xiamen-Hong Kong (connecting to an international flight to US). Check-in process fine but had to convince ticket agent to book my bags all the way to Austin TX and not just LA. He finally did. In Hong Kong I only had 1 hour to connect to my other flight. Had no idea this was a 'tight' connection until I de-planed and was met at gate by a Xiamen agent who informed me that I was a 'distressed' passenger. She ran me through the airport to get to the check in counter in time. Then she took me through staff security line (so i could avoid the long line) and got me to my gate with a few mins to spare. Flight was comfortable.

Qingdao-Xiamen and Xiamen-Chongqing in Economy. My original flight on Shangdong Airlines was cancelled and I was rebooked on Xiamen Airlines. TAO-XMN was delayed by two hours due to air traffic congestion meaning we arrived 0140. Food was acceptable for two hour flight. Service friendly. Tried coconut juice for the first time. Aircraft generic B737 clean IFE consisted of a Chinese flick on flip down screens. Luggage arrived quickly. Second leg similar no delays reasonable food good service. As with other Chinese airlines their English announcements can be a bit 'Chinglish' making them hard to understand.

Xiamen-Hangzhou: early morning departure clean plane on time departure good service and friendly attendants offering a tasteless snack.

Hong Kong-Xiamen. Boeing 737 in Business Class. Good service and an on-time flight. FAs were attentive but struggled with basic English. Seats comfortable and quite large. Food was OK.

I fly at least once a week Xiamen Airline - it started with good service few years ego and then go down. Now the service is poor and staff are not friendly like before and sometime arrogant. The food is also poor.

Guangzhou - Xiamen - Guangzhou. Overall a decent experience. Flights on time staff attitude very good and a well kept 757-200. Lots of drinks on the outward journey albeit with a very basic seaweed snack (!) and the same good service on the return leg (this time with pizza and buns for the meal).