Wizz Air

✅ Trip Verified | Kaunas to Stavanger. That extra fee system is terrible. If you want extra baggage you need to pay over 50€. You want to select a seat? Pay 6€! If your baggage does not fit in to the cabin, they store it to baggage section. If your flight is 8h late, you can get 3€ coupon - what I’m supposed to do with 3€ in Norway?

✅ Trip Verified | I flew Wizz Air from Bucharest to Paris BVA on January 2nd, a particularly busy time as all expats that have been home for Christmas travel back (most people come with checked-in luggage, and the company knows that in advance). There were 5 fully booked Wizz Air flights departing at 6am, and only 6 people at the check in counters to cover everybody. The chaos was total, nobody gave any information, guidance, priorization, there was not even a clear line, as all passengers were queing in the same place. It took 2hrs just to go through baggage drop. Horrible service, never again this company.

✅ Trip Verified | I flew yesterday Luton to Vilnius and it was very late out of schedule and today I am flying back to Luton from Vilnius - it is late by an hour at least. It is 100% of late flights in the evening. On top of that space between the seats are terrible, you cant take any comfortable position and bags are not allowed in overhead storage reducing left space further. Staff wonderful, that is only good about Wizz rest is terrible

✅ Trip Verified | Flew Prague to Naples. Wizz Air may seem cheap but trust me it will end up costing more after the hidden fees add up. Not only were we charged a ridiculous fee of $50 per person for checking in (more than the actual flight) Wizz Air also lost our luggage after guaranteeing it would make the flight. They wouldn't even cover costs for our toiletries. Not to mention they called our hotel promising our luggage would deliver the next day, but after extending our stay to receive our luggage and waiting all day, it didn't arrive. No emails or calls about why it didn't either. We had to travel another 8 days without our luggage.

✅ Trip Verified | From Budapest to London Luton, a typical Wizz Air flight as you would expect, it was quite smooth, except that if you pay more for priority, they do not give you the opportunity to get on the plane earlier, you can queue at the plane with the others. Besides that, I chose to pay more because I wanted to bring my backpack to the plane, I had only one luggage (my backpack) and the stewardess gave it back to me to put it under the seat before me. I wanted to travel comfortably, but to get back my luggage for somebody else's (who I presume did not pay extra) - it is not right I think. The staff was quite friendly, courteous, basically I was satisfied with our flight except the above hiccup.

✅ Trip Verified | Flew Budapest to London. There are rules at every airline. On the website of the WizzAir everybody can get to know all of the information about baggage, flights, the level of the service and the selection of the drinks and food available on purchase. With this clearly well known knowledge in my opinion WizzAir is the best low-cost company in Europe. For the price of a bus ticket they gave me a lift to London - that is all what I had paid. The cabin is new and clean, the safety is high and the cabin crew is one of the kindests. For 23 Euros it is heaven.

✅ Trip Verified | Birmingham to Warsaw. Stay away from Wizz Air if you can! The service is terrible, staff are rude and the customer service is appalling! They are very stringent with the rules and do not care about the customers. I have seen them preying on customers to get more money by measuring and weighing customers bags to the gram/mm. If you need to change or cancel your flight they will still charge you to cancel it or change it, they will not even allow you credit to use later. There is no such thing as special circumstances with this company as listed on their website.

✅ Trip Verified | Milan to Bucharest. Besides the fact that the flight was 70+min delayed, which I can understand in some conditions, this was not the case. Boarding staff were rude, felt like the arrogance was a deminor for their selection. After the delayed boarding they allowed alcohol intoxicated people in the plane and allowed them further alcohol consumption from Duty free. All in all I will refrain selecting Wizz Air to Milan again.

✅ Trip Verified | Budapest to Tel Aviv. Terrible company, with even worse customer relations, no clear indication of the rules for check in. for example, after choosing online check in, we weren't able to do so online and ended up paying a ridiculous amount of 40 eur for each passenger at the airport. Will never fly Wizzair again.

✅ Trip Verified | Frankfurt to Sofia. Check in counter, security check were no lines. Plane was parked in the south side of the airport (terminal 3 construction area), so it took very long from the terminal building to the machine. We ware in a bus for 30min in total, however flight was on time. Priority passengers and non priority passengers were in a bus mixed in Frankfurt, however, they were divided in Sofia. Priority passengers could get off first in Sofia. As a new rule from winter schedule 2017, without priority, your cabin luggage is hold at the gate without charges. If you have valuable things in a bag, staffs say to you to bring them only into the machine and staffs take your bag. As a priority passenger, I could bring 2 bags into machine. Therefore, overhead bin had enough room and it's possible on time operation. I am a non EU passport holder, and asked VISA check at the check in counter, however in Frankfurt and Sofia both said no necessary to do it. All above matters are mentioned on the web. If you follow rules, you can save a lot of money without any problems with Wizz Air.