Wizz Air

✅ Trip Verified | Sofia to Malaga. This is the most terrible customer service in the world. It's clear that they want money but they take it in so ugly manner, that normal people are disgusted. I mean the luggage and seats policy which is working on the principle pay-more-or-suffer. The only reason why people choose to fly with Wizz Air are the low prices. But those prices are misleading, because they offer unacceptably nasty conditions if you don't pay additionally. I recommend to avoid this company.

Not Verified | Having flown with Wizzair in the past and been happy with the experience even though the flight times were not great. I had planned to take another trip with them and went through the process of selecting flights and although not happy with their baggage rip off and the bad flight times I went to check out and discovered that although the flight prices were in GBP I had to choose a different currency to pay in and that is when the final rip off occurs. The conversion they use adds approximately 10% extra to the flight cost, I was furious, I hate hidden charges and did not proceed with booking and wanted to warn other people to be aware of this trick.

✅ Trip Verified | Luton to Bucharest. Starting before the flight! I booked the Flexibility to change my flight for an extra 30 Pounds per person, but when I tried to change the flight the homepage did not accept the payment for 3 hours, every time a re login was necessary the price doubled until it was more expensive than the original booking. Wizz Air is trying to trick you into an increased payment with absolutely everything! You can expect that from the moment you booked your ticket for a good price till your actually flying the price doubled (by changing luggage regulations, or other tricks they use). My conclusion is I will never fly again with them!

✅ Trip Verified | Luton to Gdansk. Wizz Air changed my flight and offered a compensation. It's been credited to my wizz Air account. After some time I decided to fly with them to use that money. On the payment page I selected the option to use that money, but unfortunately they charged my credit card with the whole amount. My credit has not been applied and my money stays with them. I made a complaint but they ignored it saying that the credit is not refundable and the only way to get it back is to buy another ticket. Again and again? Very unprofessional. I feel like someone just stole my money.

✅ Trip Verified | Malmö to Vienna. Rescheduled on both outbound and home. Rescheduled from 8pm to 8am outbound and from 2000pm to 05.35 home. We paid for priority boarding but there were no priority boarding really, before all with priority boarding had boarded the other passengers were let on. We skipped the return ticket and booked tickets on another company. In other words, what we had hoped would be a cheap flight ended up being more expensive, who wants to leave at 05.35 in the morning? Beside the terrible time you miss one day on your weekend trip. Wizz air,never again.

✅ Trip Verified | Luton to Larnaca. The staff at Luton Airport were rude, pushy and downright unprofessional. There was a delay at both airports with no explanation and no apology. The prices charged for 10kg or 20kg luggage are extortionate and make the overall trip very expensive compared to other airlines doing the same route.

✅ Trip Verified | Lasi to Luton. Never again! The employees from Wizz Air Iasi airport shouldn't work in a international airport! They don't know to interact with customers, they are not educated enough for customers service! They are frustrated and rude! Shame on them! If I could select 0 stars, I would, but I can't so I'm force to give them 1! Very disappointed.

Not Verified | Luton to Tel Aviv. Worst airline I’ve ever travelled with! My daughter and son in law booked my husband and I a trip to Tel Aviv. She tried to check in for us online with no luck. She tried to add a baggage to the aircraft online after the booking, again with no luck. Therefore we had to pay for our check in and our bag when we got to the airport. It was £110 there and £110 back. Basically the cost of another flight!! The staff at the check in counter at Luton were rude and unprofessional. And on the flight coming home from Tel Aviv, the air stewardess moved us from our seats at the front which my daughter paid additionally for so we could be comfortable and sat us at the back of the airline. I am so disgusted with this airline! Our holiday was fantastic and would have been even more so had we flown with another airline. I would not advise you to book this airline. Spend a little bit more money for more class.

Not Verified | Luton to Bucharest. I found the Cabin Crew to be polite and professional, and we had plenty of leg room. People, ought to make their own entertainment on short flights? The refreshment service was fast and orderly, and I had no baggage problems, as we stayed within the required limit. Three of us flew without problems. I would fly with Wizz Air again. Check out at passport control, was an utter mess, people pushing, and queue jumping, trying to by pass security.

Not Verified | Riga to London. Cheap ticket, cheap airline. Staff at Riga airport is ridiculous. Flight was delayed, then no apologies whatsoever, plus treating all passangers like cattle. Very poor service.