Wizz Air

Not Verified | Friendly staff, on-time departure and easy/fast boarding from both the front and the rear of the aircraft. Flew Malmö to Gdansk, and despite the short flight duration the cabin crew offered snacks and drinks. They offered to relocate some of our fellow travelers, while on board, so that we could sit together. Would not say that it is a world-class airline, but considering the cost I would recommend this airline.

Not Verified | Luton to Budapest. Wizz air was a horrible experience. On the inbound and outbound the flight was delayed over an hour. No communication to passenger about the delay. Then the boarding happened at a very slow pace. The most appalling is that I had to pay €25 for a hand luggage which was half empty for being 2cm bigger then their dimension. So you know you have to pay to have a normal size hand luggage that all other airlines accept! I will never fly Wizz air again and I think this is the worse airline I used!

✅ Trip Verified | Luton to Prague. Awful! Booked the flight (specific seats too) however accidentally put in the wrong email address. After calling wizz air 3 times at £1.45 a minute for a total of 45 mins (being hung up on once after given the most useless information) I finally got through and after asking if I had to change my email address was told they could give me a check in ID number - great! No. This if the first time we've flown and at no point was I told to check in at least 3 hours before the flight! So got to the check in desk, was told I had to pay £67 just to check in. I haven't even got on the flight yet but already feel like I've been messed around so on top of my £287 flight I've had to pay another £132 on phone calls and checking in fees. Just to top it off I didn't even get the seats I put in. We are at opposite ends of the plane... Never again!

✅ Trip Verified | Athens to Budapest. We booked our flights extremely early but the prices weren't cheap. Wizz air changed flight times by 3 hours and sent us an email with the details of the change. We got an email to confirm the change we did. When it was time to check in we followed their instructions and downloaded the app and put our details in (we almost always check in for all our flight) and tried to check in. It wouldn't allow us and told us to go to their website. We then went to the website and tried to check in and we had issues again. Got a message saying that there was a disruption to the flight. So we printed out all our documents and went to the airport and told them we had issues checking in online using their app and website they told us we had to pay 35 euros to check in at the airport. We told them there was an issue with their system and it wasn't our fault. They forced us to pay the additional 70 euros. Ended up being the most expensive flight for us. There was another 30 odd people who found themselves in this same situation on this flight and were requested to pay 35 euros. They are money making criminals.

✅ Trip Verified | Timisoara to Luton. Rubbish airline. If you love delays then this is the perfect choice. I traveled with them a few times. Always a delay. Best thing is that they always imply an excuse.

✅ Trip Verified | Milan to Bucharest. Worst experience ever yesterday. First thing happend when me and my boyfriend wanted to do the check in and they told us that we should go to the counter to verify our documents as they were not valid. When we got there a lady there told us that every company has a policy to sell tickets over the number allowed and we have to wait as we do not have a seat yet. Ok, we understood that and we waited in front of the desk. After 30 minutes we received a temporary ticket without seat and they told us to wait until all passengers are boarded and see if we have any seat available, of course having a wizz priority ticket..The second thing was that the flight had a delay but this is normal lately with wizz. Eventually we received some seats but when we were in the air, more than half of the flight we had turbulences and the panic on the board was very big.

Not Verified | Luton to Tel Aviv. Worst low-cost there could be. Normal flight company, low-cost or regular, would have let you seat next to your friend guaranteed. Here you will intentionally sit separate unless you pay. The carry-on bag is really small.

Not Verified | Eindhoven to Poznan. In my opinion Wizz Air is one of the worst airlines I've ever flown. They try to force you to give them more money in various ways. Today my girlfriend had a flight from Eindhoven to Poznan. Unfortunately she did not fly because one of the Wizz Air workers told her that shes had too big hand baggage. The baggage was measured many times, there was no problem when she was flying from Poznan to Eindhoven. Length, width, depth and weight was in the permitted limit. Although my girlfriend did not fly and was forced to exit the terminal. Wizz Air does not hold to its own rules, when asked they could not explain why my girlfriend wasn't able to fly although the baggage was in the limit. All that for petty 25 euros. That was our last adventure with Wizz Air for sure. I would not recommend it to anybody. I dont mind the money and time we have spent , but that was last time with Wizz Air.

✅ Trip Verified | Luton to Prague. The flight has been canceled because of technical difficulty and failure of navigation system caused by heat. Many flights been canceled this day. However the Wizz Air company didn't deal well with the problem and didn't provide any support, food, dringks etc and let people camp and sleep at the airport. They just announced to rebook your flight which was available in 3 days time. With other companies was difficult to flight as tickets were overpriced. Wizz Air didn't have support system for this situation.

✅ Trip Verified | My flight was cancelled on 25th July from Luton to Wroclaw. No information or support has been provided apart from one email sent by the airline that I can rebook my flight or apply for a refund. When I logged in to my account all flights for that weekend were fully booked. I was going to return on 29 July by Ryan Air. The airport assistant asked us to go to gate 1 so we could leave the airport. There was not anyone from Wizzair to ask questions or ask for help. The airport was very disorganized and nobody seemed to know what is going on. I tried to call wizzair few times and was put on hold for ages, nobody was picking up. I queued for hours to see somebody from Azurra and at the end one person serving 400 people left(?). My email from Wizzair said I can apply for a refund but the flight in my account was not showing that the flight was cancelled but as confirmed with a 'message' thank you for flying with us. I eventually got through someone on 27 July and was told that my flight status shows I was a non show and in order to apply for a refund need to raise a complaint (really?). The email they sent about cancellation explaining customers rights is not applied into practice. I hope I will receive my money back. So disappointing.