Wizz Air

✅ Verified Review | Bucharest to Barcelona. Wizzair has very often delays and don't provide explanations. In Romania they put you to pay the check-in in case you don't make it online. Check-in free service should be available for all kind of flights. The flight attendants during my flight were rude, making jokes and gossiping about one of their colleagues. I will fly with this company only when there's no other alternative. The flights to Barcelona are not so cheap, so it maks no sense choosing them.

✅ Verified Review | Almost every time I fly with WizzAir there is some sort of delay that the company always seems to have an explanation for, whether it's winter or summer, regardless of the airports. Just yesterday, 20/6/2016, I had a horrible experience when my flight was delayed by 2h from Debrecen to London Luton. In just 5 days, both flights on my return ticket had at least 1h 45min delays. Prior to this, when I flew in January, the flight was cancelled and they never gave us any information, just kept us in the poorly-managed airport in Debrecen. Then we were finally taken out of the waiting area and back to the check in area, and given the option to be taken to Budapest Airport which is a 3-4hr drive.

I bought what I thought was a cabin sized bag, upon arrival at Luton I was greeted by a Wizzair attendant who demanded that I pay £30 for a "large" cabin bag to be placed onboard the flight. As it transpired, there is a small cabin bag and a large cabin bag (who knew) and although my cabin bag squeezed itself into the small cabin bag allocation, the height was 4 inches to tall. Following minutes of discussion and debate with the attendant, when boarding the plane, it happened there was no more cabin space available! All the supposed "small" cabin bags are meant to be stored under seats, leaving the more expensive and paid for larger cabin bags to be stored above, no, the staff initially demanded I pay extra to hold it in the store below. A quick movement of "small" bags from the overhead locker under a seat and hey presto, space! What made this whole process worse is that not all passengers were charged for their large cabin bags upon entry, and only those more honest than deviant! Never again will I fly this airline or from this airport. Train journey from London £27, baggage £65, total £92 on top of the original cost.

✅ Verified Review | Luton to Budapest with Wizz Air. Absolute disgrace of an airline. Upon arrivals we were unsure as to whether we needed to check in as we had checked in online, printed our boarding cards and only had cabin luggage. However, as we didn't want to get it wrong we waited in a long queue anyway, only to be told that our bags where to big and had to pay an extra £63 for them (despite them being cabin sized bags). The guy at the counter went on to say that as we had checked in online, we didn't need to queue and if we had gone straight to departures then we also would to have had to pay the £63. He then added that online it would have cost £8. Absolute joke, will never fly with Wizz air again.

I am fuming after my trip with Wizz Air. Biggest con and scam of an airline. Not only did they make us pay an extra £30 after booking to sit near (not next to) my partner, (which is okay as sometimes expect this with budget airlines) I experienced the worst customer service on the way home and hope this review helps others avoid the same charges I faced for hand luggage allowance. On my flight out to Budapest I took my hand luggage on board with no problems. It was even smaller than my partners shoulder bag in weight and size. On the way back to London, the staff seemed to be stopping every other person to have their bag "checked" for measurements. It was here that the staff member took a tape measure and measured my bag to tell me it was 7cm - yes 7cm over their guidelines in height. Despite it fitting in their bag tester stand that most airlines have. They informed me this very specific measurement was in their booking t&c's and that I had to now pay £35 in fees to cover the extra 7cm. Despite the fact that my bag wasnt full and was half the weight of their 15kg allowance, and I flew out with them and no one said anything. I had to pay, and was very polite about it, and then reluctantly got back in the queue to get on the plane - watching about 50 other passengers also having to pay the £35 fee for the same reason. This seemed like the biggest scam and also completely unreasonable, and did not make sense to me. Whether or not it is in their small print or their individual airline rules is besides the point, I have never experienced anything so ridiculous. Very few hand luggage bags would meet this specification. Warning to all - take the smallest hand luggage possible or just save the hassle and book a normal airline!

Wizz Air is the worst airline I have experienced, both flights from London to Warsaw including the return were delayed by over 1 hour. They didn't let us know until we were on the plane, and on the way back they only let us know after we had sat in an unventilated bus on the runway for 15 minutes. We were then instructed to leave the bus and head back to our gate. The cleaning standards and baggage allowance is lower than any other budget airline. I would never recommend flying with them.

✅ Verified Review | We are in the long queue outside gate 3 at Luton Airport right now for our Wizz Air flight from London to Gdansk. Have already been waiting 20 mins in the cold in a queue in front of the aircraft including speedy boarding passengers and families with children. No reason given. Their staff are under the aircraft doing nothing with passengers just having to wait outside.

Lisbon to Budapest return. I had no baggage problems since I carefully read all the rules. I bought a 23kg bag and had a smaller bag which was for free. My problem was when I got to the check in point and was told by the rudest passanger service agent that the name I had on my boarding pass was incorrect and I had to go to the office and change it. The problem is that changing your name will apparently cost you 100€. And my name was in fact right because it was my first and last name and never have I ever been bothered with such a thing. But according to the lady I should also have had my middle name. After further research online and on Wizz Air website I have yet to find any warnings that you are obliged to enter your full name. So I can only say that this is some kind of scamming to get people to pay for yet another fee. I did however manage to pass without changing my name which leads me to believe even more so that it is a scmm. Because if they in the end let me go through without any changes or extras paid it must mean that the alteration is not necessary, Even more so since I did the opposite flight (Lisbon to Budapest) and had no problems whatsoever. The aircraft is not too bad and the flight attendants were ok. I just wished I wasn't in such a hurry and had had time to get the names of the two ladies check in points because I've never seen such terrible customer service and lack of care. And the photo shows my bag on the floor because it fell while it was been taken on the cart. Great work Wizz Air and Budapest Airport.

✅ Verified Review | Stockholm Skavsta to Gdansk with Wizz Air. My general comment is beware. Wizz Air is no longer a "cheap" airline. With all the extras you have to pay the price amounts to what ordinary air ticket with all other established air companies cost. What is irritating are all the extras that are semi hidden. The information is written in small letters and you as customer realise late that what you pay in the end is a regular fare. In future I will try to avoid as much as I can this air company.

✅ Verified Review | Budapest to Warsaw with Wizz Air. This airline is not about getting what you paid for. I thought I had booked in online after receivibg a vague email, only to find out at the airport I had merely confirmed the email. On this email's link it announced that receiving a boarding card at the airport was free - that proved to be false as it costs 40.00 euro for this - I am not sure why, as i could have tried again online at the airport but was told this was not possble. Was not sure why with nearly 3 hrs before boarding, but was told time had elapsed. I cannot be bothered to fly with them again. Enough is enough. They have bent the rules so far it is basically cheating people.