"No one here to give us any explanation"
G Robinson (United Kingdom)
✅ Verified Review | Flew Budapest to London Luton. Terrible experience. 30 minutes delay on outbound flight and a 2 hour delay on my return flight! If you think Ryanair is bad, never fly Wizzair. The sky was clear and the weather was perfect. The only explanation for that delay is their incompetence! There are more than 100 people waiting upset in the boarding room. No one here to give us any explanation whatsoever!
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Budapest to London Luton |
Date Flown | June 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"going to pay for everything you use"
4 reviews A Shaw (Israel)
✅ Verified Review | Flew Tel Aviv to Prague. Wizz Air is a low-cost carrier with maximum restrictions. You are going to pay for everything you use. Bags, personal items, cabin bags, laptop even, a bottle of water, they charge you for everything apart from using the toilet. The A320 is very dirty since it is a low-cost is spend very little time on the ground and it does not actually get cleaned. The tray tables are always dirty, in 90% of the cases. The fleet is very - old 10 years and the aircrafts especially the A320 are in a bad condition. The A320 seats are not suitable for tall people! Your knees will be fixed to the person seated in font of you. The crew are very nice and welcoming though. Delays are very regular for Wizzair. The most important thing is that there is no customer service and the number provided on their website is for sales and purchases of only! If you have a complaint you will have to send an email which will be read very late and will never respond to your emails. Flight experience is horizontal and very poor.
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Tel Aviv to Prague |
Date Flown | June 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"last experiences were terrible"
3 reviews B Marks (Sweden)
✅ Verified Review | My last experiences with Wizz Air were terrible. From Bucharest to Sweden, when we were delayed by about one hour (without any information about it). The onboard service wasn't as helpful as expected. I was basically denied any meal / drink, as their POS was not working, and they were only taking RON and EUR cash, and I only had SEK with me. I flew many times with Wizz before, but never encountered such a lack of courtesy. For the rest, quality of seats and meals and things are ok, pretty good actually for a low-cost airline. Yet their luggage policies are very different than all the others, in the sense that by default one is only allowed a very small bag, more like a purse - for anything else, there's a price to pay (i.e. the default bags from Ryanair or Norwegian are considered 'large cabin bags' for Wizz).
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bucharest to Stockholm |
Date Flown | June 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"a very pleasant experience"
J Harris (Romania)
✅ Verified Review | Cluj - Bratislava and return. A very pleasant experience again with Wizzair. Both flight were on time and flight attendants were smiling and attentive to the passengers and their needs. At BTS airport the ground handling agent told me I had to go to check-in first to tag my large cabin bag, else they must charge extra (this rule is written nowhere on the website), but they tagged it for me at the gate and told me it is OK. Onboard flight attendants were professional and friendly as well. The cost of the return flight was 17 euros (as a Wizz club member), but with the points on my Wizz bankcard it came for free to me. As usual, I booked extralarge legroom seat, for more confort.
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Cluj to Bratislava |
Date Flown | June 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"departed earlier than planned "
Lana Petkovic (Serbia)
✅ Verified Review | Basel to Nis. Delayed flight from Basel departed earlier than planned and left out without 5 checked-in passengers! The flight was delayed for hour and a half and everywhere at the airport EuroAirport Basel info screens was stated that the time of departure was 18:05. When we appeared at the gate at 17:30 the gate was closed and plane ready to take off. The departure was at 17:35, half an hour before scheduled time! The information on info screens was false and we could not get to the plain, 5 of us we were left out even we checked in for a flight! What unwillingness to help and inagility of the Wizz air and EuroAirport Basel, outrageous!
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Basel to Nis |
Date Flown | May 2017 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"queue for several hours"
E Lacena (Romania)
✅ Verified Review | Basel to Bucharest. We had to queue for several hours in order to get on board. Started from the check-in. We departed with delay and flew longer. No explanation, no excuse. There was such a lack of respect for the customer and his time! After presenting the boarding pass to be left to wait in queue in that "labirinth", around 70-80 passengers "packed" there, after long waits for checking in and boarding. One hour delay for a 2 hours flight it's too much.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Basel to Bucharest |
Date Flown | May 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"worst airline I have travelled"
B Sharder (United States)
✅ Verified Review | Kiev to Budapest. The worst airline I have travelled with, very strict in carry on's. Smallest seats ever. They seperated me and my family. I will never fly this company again even if they offered me free tickets. I should have read the reviews before booking. Hope no one makes same mistake as i did.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Kiev to Budapest |
Date Flown | May 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Seating highly uncomfortable"
Dariusz Sadecki (Poland)
✅ Verified Review | Gdańsk to Eindhoven. Plane arrived late at 9 am, so my flight was late. Staff was very rude and in big rush. It's very visible they are on big pressure. Onboard service started very late and they stop after serving 70% of cabin. Seating is not reclining and it's highly uncomfortable.
Aircraft | A321 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Gdańsk to Eindhoven |
Date Flown | May 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"particularly annoying crew"
S Jalova (United Kingdom)
✅ Verified Review | I flew with Wizz and I guess I got unlucky with a particularly annoying crew. It was their last flight of the day (they told that to passengers on numerous occasions). At the end of the flight, while we were descending and the seat belt sign was turned on, a cabin staff approached me and requested I put away the bag I had under my seat from food I had earlier, to which I asked her if she could throw it away for me as I don't have any other place to put it (I already had hand luggage there as there's no space in the overhead). The staff got really upset at me and replyied and this is a quote "do I look like I have gloves on? I am not a waitress". Worst airline and most arrogant staff.
Aircraft | A320 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Luton to Riga |
Date Flown | May 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"the most for what you paid for"
L Verman (Israel)
✅ Verified Review | Tel Aviv to Budapest. Pretty good airline. They seem to be really efficient in giving you the most for what you paid for. The leg room is a bit of an issue, I'm 1.70 so I didn't have any problem but for tall people I would suggest paying for the extra leg-room sits. They let the passengers board and depart from the back and front so there wasn't much of a delay. No food though, so come prepared.
Aircraft | A321 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Tel Aviv to Budapest |
Date Flown | December 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |