| Birmingham to Barcelona. I was subjected to a most embarrassing and degrading experience. Having booked and paid for an extra space seat (2c), when I arrived at the check-in the desk clerk offered me a seat on an emergency exit isle as it had ‘more room’. All with the best of intentions I am sure. When seated, I asked a crew member for a seat belt extender, and she barked at me that I could not have one sitting there and ordered me to move to another seat. The seat I was forced to move to was not an extra legroom seat and proved completely in appropriate for someone my size. I protested that I had paid an upgrade fee, but was told to go to the desk in Barcelona. When the attendant handed me the seatbelt extenders she could not have made it more overt, so all the surrounding passengers could see, it was as though she was handing a lasso an elephant. This experience was humiliating, demeaning and discriminatory in the extreme, and the fear of being removed from the plane prevented me from protesting further. If I could have found another flight to Barcelona I would have walked off the plane. This company is not interested at all in the fact that I did not get what I paid for, and their customers are discriminated against and humiliated without any redress. I also ordered a hot chicken meal - big mistake, it was not reheated well at all! Avoid, especially if you are of large build.